Suganya Sekar

A Techno-functional leader with over 13+ Yrs of extensive experience in QA business analysis, end to end Quality Assurance and Project Delivery Management. Domain expertise for Banking, Cards and Retail (Know Your Customer), Payments for core banking applications and KYC repository. Certified Scrum Master, ISTQB Act as the primary point of contact for all JIRA-related queries and issues, providing functional and technical guidance and support to team members. In-depth knowledge of JIRA to customize workflows, dashboards, and reports that meet the needs of various stakeholders. Conduct regular training sessions and workshops to enhance team members' proficiency in JIRA and promote best practices. Collaborate with stakeholders to gather and document business requirements, user stories, and acceptance criteria. Analyse and document business processes, identifying areas for improvement and efficiency gains. Facilitate meetings and workshops to elicit requirements and resolve conflicts or ambiguities. Work closely with developers and QA teams to ensure accurate translation of requirements into actionable tasks within JIRA. Monitor project progress and performance metrics using JIRA reports and dashboards, providing insights and recommendations to enhance project delivery. Implemented Agile best practices and coached team members on Agile principles and facilitated daily stand ups, sprint planning, review and retrospection. Proficient in Delivery, Risk Mitigation, Customer Service Management. Specialized in ETL / DWH Testing, API Testing, Functional Testing, Automation Testing, Unix Based Testing, Web Service Testing. Expertise in Data testing, Data migration, Data Quality, Extract, Transform & Load Automation, Data Lineage, Test Program Management. Managing QA Automation Service for Data warehouse / Data Migration with Ab initio tool. Expertise in writing complex Queries. Review allocations and work capacities while collaborating with other managers to create detailed project plans and strategies from the estimated work scope. Involved in preparing the Design document, Tech specification document for Business Requirements. Solid background in Agile / Waterfall Test process design, ETL testing using Ab initio tool and Automation Testing solution. Gathered BR during Grooming calls and have given walkthrough to Dev / Testing teams on the functional flows. Have been part of various POC for KYC related projects by providing SME level inputs on creation of framework and automation solution. Create work breakdown structures of sprints and collate estimates from all relevant teams and create schedules based on estimates and business needs. Prepare and implement comprehensive QA test plans for US Banking Regulatory requirements of Credit Cards software systems including detailed testing approach, strategy, levels, types, pre – requisites, risks and acceptance criteria. Preparation of Daily and weekly status reports, EOTR, Root cause Analysis, Lesson learnt, Month of report.

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Certified Scrum Master