Suganya Srinivasan

A global IT services, consulting, and business solutions organization

• Keyed-in contract setup for different business sales using SAP SD Module and S4 Hana to generate invoices
• Prepared monthly contract reports and revenue recognition reports for different business entities
• Worked with Onshore Finance team to clear unbilled balances and reduce unbilled value
• Analyzed unbilled & deferred reports monthly and submitted to GL Team
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
• Handled internal audits monthly and ensured knowledge updates at team level
• Communicated effectively with clients via emails regarding invoice needs with updated and accurate details
• Followed up with collection and cash application teams regarding invoice payments
• Applied proper codes to invoices in SAP for organized records
• Managed termination or cancellation of goods or services by generating credit memos for clients
• Created billing prices and revenue schedules based on agreements in SAP, processed and managed contracts
• Trained and supervised new joiners on best practices and accurate financial forecasting
• Collaborated with onshore team for billing setup testing in S4Hana application

• Generated leads to enhance client acquisition and retention.
• Updated direct accord and client information to maintain accurate records.
• Analyzed records for performance monitoring and strategic planning.
• Responded to inquiries and interrogatories within established time frames.
• Conducted risk analysis and adjusted modification factors for clients.
• Responsible for maintaining time sheets in REP tools.
• Quoting yearly premium through payroll, incurred client losses and MOD.