Exploring new cuisines and food experiences
Sujin Babu V S
Assistant Sales Manager
Kollam,KL
Summary
Skilled in managing large teams, optimizing operations, and implementing innovative strategies to exceed business goals and increase customer satisfaction. Dynamic Event Coordinator with 9 years of experience planning and executing successful events for high-profile clients. Passionate about achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with guests. Highly motivated and detail-oriented Sales Associate with a passion for building relationships with customers, seeking an opportunity to work in a consultative sales role where I can utilize my strong communication skills and ability to identify customer needs to drive sales and build brand loyalty.
Overview
1
1
Language
3
3
Certifications
11
11
years of professional experience
Work History
Assistant Sales Manager
Keys Select By Lemon Tree Hotels
05.2025 - Current
- Developed and implemented sales strategies to enhance market penetration.
- Manage sales budgets and forecast revenue
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Conduct data audits and verify sales records every six months to ensure accuracy, compliance, and data integrity.
- Analyze sales data to identify areas for improvement and growth.
- Developed and implemented effective sales strategies and business plans.
- Managed and supervised sales operations to achieve revenue and growth targets.
Corporate Sales Executive
Sree Goklam Hotels and Resorts Kerala
04.2024 - 05.2025
- Setting up meetings with potential clients and listening to their wishes and concerns.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
Sales Executive
OLIVE DOWNTOWN
10.2022 - 10.2023
- Meeting with clients virtually or during sales visits.
- Maintaining accurate records.
- Reviewing sales performance.
- Working towards monthly targets.
- Negotiating contracts and packages.
Front Office Supervisor
OLIVE DOWNTOWN
04.2022 - 10.2022
- Greeting clients and setting a positive office atmosphere.
- Answering the phone, taking messages and redirecting calls to respective offices.
- Organizing and maintaining files and records and updating them when necessary.
- Creating and maintaining updated documents and spreadsheets.
- Overseeing the sorting and distribution of incoming mails.
- Preparing outgoing mail items such as envelopes or packages.
- Bookkeeping and issuing invoices.
- Performing an inventory of office supplies and order of need.
Front Office Supervisor
STERLING RESORTS AND HOLIDAYS
12.2020 - 03.2022
- Ensure Outstanding customer care at all times.
- Maintains a friendly, cheerful, and courteous demeanor at all times.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.
- Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Front Office Associate
CLUB MAHINDRA , RAMADA ALLEPPEY, VYTHIRI VILLAGE
11.2017 - 10.2020
- Welcoming the guest.
Internship Trainer
VIVANTA BY TAJ
11.2015 - 01.2016
- Was exposed to all the core department of hospitality operations including Front office, Housekeeping, F&B service & Production.
Education
Master of Business Administration - Human Resources
Annamalai Collage
Chennai, TN01.2022
Hospitality And Hotel Administration - IHM
Oriental school of hotel management
Wayanad01.2017
Higher Secondary - Commerce with Computer application
BJSM Madathil hss
Karunagapally01.2013
High School - SSLC
Vivekananda Hss
Karunagapally01.2011
Skills
Service promotions
Lead development
Sales and market development
Sales trend analysis
Market trends understanding
Up selling expertise
Quick learning
Positive and logical thinking
Computer knowledge
Affiliations
Best employee of the Month (Sterling Holidays)
Certification
Tally Erp9 ( score 70% { 03/2013 to 07/2013})
Interests
Cycling, exploring new cuisines, and outdoor activities
ADDITIONAL INFORMATION
- Interests
- Cycling
- Travelling
- Cooking
- Social networking
- Personal Project
- Flight Catering
- Worked closely with F&B department for the conceptualization and marketing of food served in the flight.
Cycling & Exploring new routes and endurance riding
Cycling enthusiast with successful completion of 100 km and 200 km BRM (Brevet Randonneurs Mondiaux) endurance rides.
Timeline
Assistant Sales Manager
Keys Select By Lemon Tree Hotels
05.2025 - Current
Corporate Sales Executive
Sree Goklam Hotels and Resorts Kerala
04.2024 - 05.2025
Sales Executive
OLIVE DOWNTOWN
10.2022 - 10.2023
Front Office Supervisor
OLIVE DOWNTOWN
04.2022 - 10.2022
Front Office Supervisor
STERLING RESORTS AND HOLIDAYS
12.2020 - 03.2022
Front Office Associate
CLUB MAHINDRA , RAMADA ALLEPPEY, VYTHIRI VILLAGE
11.2017 - 10.2020
Internship Trainer
VIVANTA BY TAJ
11.2015 - 01.2016
High School - SSLC
Vivekananda Hss
Higher Secondary - Commerce with Computer application
BJSM Madathil hss
Hospitality And Hotel Administration - IHM
Oriental school of hotel management
Master of Business Administration - Human Resources
Annamalai Collage