Summary
Overview
Work History
Education
Skills
Certification
Timeline
Appreciation &Awards
Declaration
Generic
Sujitha H

Sujitha H

Advisor
Chennai

Summary

Dynamic and results-driven QA Manager with 15 years of expertise in Mainframe Testing and Quality Assurance, specializing in healthcare claims, retail, and SAP domains. Proficient in various Mainframe environments, including COBOL, JCL, DB2, IMS, and Teradata, with a proven track record in test planning, execution, root cause analysis, and defect lifecycle management. Skilled in Robotic Process Automation (RPA) using Automation Anywhere and possesses foundational knowledge in Power Automate. Committed to driving quality improvements and fostering innovation within teams to enhance operational efficiency.

Overview

19
19
years of professional experience
1
1
Certification
2
2
Languages

Work History

Advisor

Thryve Digital
01.2017 - Current
  • Leading a Claims Regression Testing Team comprising six members, ensuring high-quality deliverables and process efficiency.
  • More than eight years in claims testing.
  • Possess extensive knowledge across all domains of claims processing, including local claims, ITS claims, FEP claims, and Reno processing.
  • Proficient in 837 file creation and the claims adjudication lifecycle.
  • Possess extensive expertise in suspension handling and error resolution within claim processing workflows.
  • Experienced in handling vendor claims, with a solid understanding of associated workflows and exceptions.
  • Demonstrated hands-on expertise in POSCAR (mainframe online screens) for processing claims and validating data through OCWA.
  • Also, have good knowledge of processing vendor-based claims (inbound/outbound) claims processing.
  • Skilled in identifying and extracting test data from production environments using the Teradata tool.
  • Strong understanding of the end-to-end claims ecosystem, encompassing both web-based platforms and mainframe systems.
  • Specialized in claims adjustment, including single claim adjustments, mass adjustments, and financial adjustments.


Technical Lead

HCL Technologies
08.2016 - 12.2016
  • Lead the team for manual regression testing and new product test automation.
  • Define the regression testing scope across Claims areas (Local, ITS, FEP).
  • Develop test strategies and plans aligned with business requirements.
  • Run both Manual & Automation regression suite to validate BAU is good every release.
  • Perform test effort estimation to meet project timelines and resource needs.
  • Conduct impact analysis, and identify targeted regression cases for change requests.
  • Drive root cause analysis (RCA) and collaborate with cross-functional teams to resolve issues.


Test Analyst

Dun & Brad Street Technologies
10.2014 - 02.2015
  • Prepare and execute test JCLs, run jobs, resolve abends, and validate outputs.
  • Provide production run support, and report issues/abends to the Development Team.
  • Analyze mainframe scope, data setups, and integration with external systems.
  • Query and manage DB2 databases (SPUFI, load/unload), and manipulate files using FILE AID.
  • Retrieve programs, copybooks from Endevor, and analyze data flow in Queue Manager.
  • Track job performance, log defects in Quality Center, and deliver status/review reports to the Test Manager.

Consultant

Capgemini
11.2010 - 02.2014

Client Description:

Lowe'sCompanies,Inc.isaU.S. Based chain of retail home improvement and appliance stores. Founded in 1946 in North Wilkesboro, North Carolina, the chain now serves more than 14 million customers a week in its 1,710 stores in the United States and 20 in Canada.


Roles and Responsibilities:

  • Preparing Test JCLs, running jobs, resolving abends, and validating the outputs.
  • Involved in production support and report the issues/abends to the Development Team.
  • Tracing the Impacted Programs/Sub programs via seach tool to idenify the area of Impacts
  • ▪ RetrievingPrograms/cop6ybooksfromEndevor.
  • ▪ Analyzing data Input and Output in QueueMananger.
  • ▪ Useof FILEAID to manipulateFiles.
  • ▪ LoadingandUnloading of DB2Database.
  • ▪ Creating Test Scenario’s and Testcases

Programmer Analyst

Cognizant Technology Solutions
06.2007 - 10.2010

Client: HEB.

  • HEB had a number of mainframe and distributed applications with batch jobs and online screens that use IMS and VSAM databases.
  • All IMS databases and 48 VSAM files had been converted into DB2 tables, and all the application programs accessing the IMS and VSAM databases had been changed to use the newly created service layer for all the DB2 tables.
  • In addition, pure DB2 programs that run under the IMS environment were converted to run under the DB2 environment.
  • The primary objective of this project is to reduce the operational cost by retiring IMSDB/DC/TM and ADF from the HEB Mainframe environment.
  • This was achieved by converting all IMS and 48 VSAM databases to Relational Database DB2 and migrating DSDS application out of ADF platform.

Client: Comet

The main objective of the project is to enhance the Order Processing by facilitating the customers to order items that are not available in the store or for the items that are stored in the warehouse.

This enhancement of the project is named Martini.

  • End-to-EndFlowIdentificationandpreparingEnd-to-EndScenarios.
  • Testing the online screen and running jobs in AS/400.


Client : SAP (Worked in SAP Office)


  • The main aim of this project was to reduce the total effort in manual testing and, in turn, automate all the process-related test cases. The objective was to develop test scripts which could be used over various CRM systems and also various releases of CRM.
  • eCATT, an SAP internal test tool, was used in integration with Compuware’s Test Partner for this project.
  • Test Partner was used to develop scripts for automation of test cases on the CRM Web UI.

Education

Master of Science - Information Technology

Madras University
Chennai, India
01.2010

Bachelor of Science - Computer science

Women's Christian College
Chennai, India
01.2007

Skills

Mainframe Testing: Extensive experience in Mainframe environments with deep knowledge of COBOL, JCL, DB2, IMS, and Teradata

Agile & Velocity Planning in Testing: Involved in velocity planning and forecasting for testing activities during sprint planning, ensuring optimal allocation of QA resources based on historical data and team capacity

Proficient in using Agility Tool for sprint tracking, capacity planning, and updating member velocity

Regression Testing & Automation: Designed and maintained comprehensive regression test suites to ensure stability across releases

Certification

Automation Anywhere Advanced RPA Certififed

Timeline

Automation Anywhere Advanced RPA Certififed

12-2022

Advisor

Thryve Digital
01.2017 - Current

Technical Lead

HCL Technologies
08.2016 - 12.2016

Test Analyst

Dun & Brad Street Technologies
10.2014 - 02.2015

Consultant

Capgemini
11.2010 - 02.2014

Programmer Analyst

Cognizant Technology Solutions
06.2007 - 10.2010

Master of Science - Information Technology

Madras University

Bachelor of Science - Computer science

Women's Christian College

Appreciation &Awards

🏆 Blue Star Award (2021): For successful test milestone completion and leading the Regression Testing Team.

🥇 Champion Award (2019): For organizing successful training programs and certifications across multiple project platforms.
👏 CEO Appreciation (Team Recognition): For achieving the highest count of mapping cases with L5 features across the testing vertical.
🎖️ Multiple Appreciations: For successful release completions and effective execution of smoke testing.

Declaration

I hereby declare that the above furnished details are true to the best of my knowledge.
Sujitha HAdvisor