Summer Chesser
Knoxville
Summary
Detail-oriented and customer-focused professional with an Associate's Degree in Architectural Drafting and experience managing multiple priorities, communicating effectively with diverse individuals, and providing dependable support in fast-paced environments. Skilled in problem-solving, organization data accuracy, and building positive relationships through clear communication and follow-through. Recognized for being adaptable, resourceful, and committed to delivering excellent service while helping clients and partners achieve successful outcomes. Eager to contribute strong interpersonal and administrative skills to the Partnership Support team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Southern Charm Organizing & Cleaning
Knoxville, TN
09.2017 - Current
- Enhanced brand visibility and lead generation through strategic social media promotion.
- Ensured cleanliness and comfort in residential and commercial spaces through tailored cleaning and home reset services.
- Interacted with clients to create connections and nurture relationships.
AutoCad Drafter/Designer
Community Tectonics
Knoxville, TN
02.2024 - 10.2024
- Developed detailed 2D and 3D architectural drawings using AutoCAD software.
- Collaborated with architects and engineers to refine design specifications and project requirements.
- Created and maintained project documentation, ensuring compliance with industry standards.
- Conducted quality checks on design drafts to ensure accuracy and consistency in technical details.
Retail Sales Specialist
Dillard's
Knoxville, TN
09.2016 - 09.2017
- Developed, maintained, and utilized diverse client base.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Enhanced customer engagement through personalized service and product recommendations.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
- Managed inventory levels, ensuring timely restocking of merchandise for peak shopping periods.
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
Front Desk Receptionist
Grayson BMW
Knoxville, TN
01.2013 - 09.2016
- Answered multi-line phone system, and transferred callers to appropriate department or staff member.
- Assisted internal staff with reports, clerical, and administrative needs to maximize efficiency and team productivity.
- Maintained, organized, and cleaned front office area to create professional and welcoming environment for visitors and employees.
- Trained new team members on company procedures, customer service, and issue resolution.
- Confirmed important personal, and payment information for compliance with security and payment card industry standards.
Visual Merchandising Manager
Forever 21
Knoxville, TN
01.2008 - 01.2013
- Developed visual merchandising plans and strategies to promote sales.
- Enhanced overall store appearance by applying careful consideration to product, and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Created visual displays to highlight new and featured products.
- Monitored, and replenished display inventory and restructured according to available stock.
Education
Associate of Applied Science - Architectural Drafting Technology
Pellissippi State Community College
Knoxville, TNSkills
- Innovative & Visionary
- Microsoft Office
- Customer Support
- Skilled in AutoCAD & BIM
- Revit
- Team building & Problem-Solving
- Planning & Coordination
- Organization & Multitasking Strengths
- Merchandising Proficiency
- Verbal & Written Communication Skills
Certification
- Business Information Modeling Certification- 2018
- Fundamentals of Sustainability Certification- 2023
Timeline
AutoCad Drafter/Designer
Community Tectonics
02.2024 - 10.2024
Independent Business Owner
Southern Charm Organizing & Cleaning
09.2017 - Current
Retail Sales Specialist
Dillard's
09.2016 - 09.2017
Front Desk Receptionist
Grayson BMW
01.2013 - 09.2016
Visual Merchandising Manager
Forever 21
01.2008 - 01.2013
Associate of Applied Science - Architectural Drafting Technology
Pellissippi State Community College
Education
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