SUPRIYA Gnanavel
Customer Service & Operations Analyst
Chennai
Summary
Operations Analyst with credit documentation and loan operations experience across overdrafts, property purchase lending, and CHAPS payments. Analyses documentation and processing errors, reports recurring issues, and supports colleagues through guidance, knowledge sharing, and document checks. Accreditations in overdraft, property purchase, and other purpose documentation support accurate processing and control-led delivery.
Overview
2
2
Certifications
1
1
years of professional experience
Work History
Operations Analyst
NatWest
01.2025 - Current
- Supported colleagues in understanding credit documentation processes through knowledge sharing and guidance.
- Document and process loan and overdraft agreements, ensuring documentation is complete, accurate and aligned with established procedures and controls.
- Buddied with a senior colleague from the Risk Management team to enhance their understanding of credit documentation processes.
- Reviewed overdraft documentation submitted by colleagues to enhance understanding of the process.
- Accredited in Overdraft, Property Purchase and Other Purpose documentation, demonstrating capability to complete these activities to the required standard.
- Check Overdraft documentation completed by colleagues as part of their accreditation journey, supporting documentation quality, accuracy and process understanding.
- Support colleagues in developing their understanding of credit documentation processes through knowledge sharing, guidance and day-to-day discussions.
- Currently buddying with a senior colleague who transitioned from the Risk Management team, supporting their understanding and knowledge development of credit documentation processes.
- Analyzed operational data to identify trends and support decision-making processes.
- Collaborated with cross-functional teams to optimize workflows and enhance efficiency.
- India Coms Checker.
Audit / Tax Intern
Thulasidaran & Co.
06.2024 - 07.2024
- Prepared tax returns for individuals and small businesses, ensuring compliance with regulations.
- Reviewed financial documents for accuracy and completeness prior to filing tax returns.
- Reviewed financial documents for accuracy and completeness, facilitating timely filing of tax returns.
- Compiled data for audits and financial reports, supporting senior accountants in delivering accurate results.
- Supported senior accountants in compiling data for audits and financial reports.
- Prepared workpapers, reconciliations, and schedules for efficient review by supervisors or managers.
- Worked closely with team members to complete tasks efficiently under tight time constraints during peak periods of high workload demands.
Education
MBA - Finance
Loyola College
Chennai, IndiaB.Com - General
Ethiraj College For Women, University of Madras
Chennai01-2023
Skills
MS Office Proficiency
Tally ERP 9 & Advanced Tally
Basics on HTML & Visual Basics
Certification
Financial Markets - Training Course
ADDITIONAL INFORMATION
Languages: English, Tamil
Timeline
Operations Analyst
NatWest
01.2025 - Current
Audit / Tax Intern
Thulasidaran & Co.
06.2024 - 07.2024
MBA - Finance
Loyola College
B.Com - General
Ethiraj College For Women, University of Madras