Surendhar Srinivasan
Network Security engineer
Chennai
Summary
Dynamic Network Engineer with expertise in firewall configuration and network security.
Proven track record in enhancing security protocols and swiftly resolving technical issues, showcasing strong problem-solving skills.
Adept at monitoring network traffic and implementing compliance measures to safeguard infrastructure against emerging threats.
Expertise at Firewalls ( Fortigate, Palo Alto, Checkpoint ) & Proxy ( Zscaler )
Overview
6
6
years of professional experience
8
8
Certifications
Work History
Senior Technical Associate
Tata Communications Limited
05.2021 - Current
- Design, implement, and maintain secure network infrastructure, including firewalls, VPNs, proxies, and intrusion detection/prevention systems (IDS/IPS).
- Monitor network traffic for suspicious behavior and proactively address potential threats.
- Perform regular vulnerability assessments analyze and remediate findings.
- Served as a subject matter expert within the organization by staying abreast of emerging trends in technology.
- Create and update documentation for network architecture, security policies, and incident response procedures.
- Collaborate with system administrators, developers, and compliance teams to implement security controls.
- Investigate security breaches and other cybersecurity incidents; perform root cause analysis.
- Stay current with emerging security threats, vulnerabilities, and technologies.
- Managed high levels of call flow and responded to technical support needs.
- Used SNOW ticketing tool to manage and process support actions and requests.
Technical Support Executive
DigitalTrack Solutions Pvt.Ltd
01.2019 - 10.2020
- Delivered exceptional technical assistance through both phone email channels while maintaining professionalism at all times.
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
Education
Master of Engineering - Communication And Networking
Saveetha Engineering College
Kanchipuram, India 04.2001 -
Bachelor of Engineering - Electronics And Communication Engineering
Sakthi Mariamman Engineering College
Kanchipuram, India 04.2001 -
Skills
Firewall Configuration & Management
Network Protocols & Security
Monitoring & Troubleshooting
Security Policies & Compliance
Certification
NSE4 - Fortinet
Timeline
NSE4 - Fortinet
03-2024
Certified ZPA Support Specialist, Zscaler - Expires at Jan 2027
01-2024
Certified ZIA Support Specialist, Zscaler - Expires at Jun 2026
06-2023
Certified ZDX Administrator, Zscaler - Expires at Apr 2026
04-2023
Certified ZIA Professional, Zscaler - Expires at Feb 2026
02-2023
Certified ZPA Professional, Zscaler - Expires at Dec 2025
12-2022
Certified Zero Trust Professional, Zscaler - Expires at Dec 2025
12-2022
Palo Alto Networks Certified Network Security Administrator
07-2022
Senior Technical Associate
Tata Communications Limited
05.2021 - Current
Technical Support Executive
DigitalTrack Solutions Pvt.Ltd
01.2019 - 10.2020
Master of Engineering - Communication And Networking
Saveetha Engineering College
04.2001 -
Bachelor of Engineering - Electronics And Communication Engineering
Sakthi Mariamman Engineering College
04.2001 -
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