SURESH USTELA
DevOps Engineer
Chennai
Summary
DevOps Engineer with 10+ years of IT experience, including 6 years in production support as a Senior Technical Lead. Strong expertise in CI/CD automation, cloud infrastructure (AWS/Azure/GCP), containerization (Docker, Kubernetes), and monitoring (Prometheus, Grafana, ELK, CloudWatch).
Proven leader in production support operations, incident management, and driving process improvements to enhance system reliability and delivery speed.
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Bilingual DevOps Engineer with background designing, testing, and implementing infrastructure and applications. Talented performer with over 5+ years of experience using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.
Overview
11
11
years of professional experience
Work History
DevOps Engineer
HCL Tech
02.2015 - Current
Experience
DevOps Engineer
HCLTech | 03/2021 – Present
- Built and managed CI/CD pipelines (Jenkins, GitLab, GitHub Actions).
- Automated infra with Terraform, Ansible, CloudFormation.
- Managed scalable deployments on AWS/Azure/GCP.
- Orchestrated containers with Docker & Kubernetes.
- Improved monitoring & alerting with Prometheus, Grafana, ELK, CloudWatch.
- Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
Senior Technical Lead – Production Support
HCLTech | 02/2015 – 02/2021
- Led a 24x7 production support team, ensuring 99.9% uptime.
- Managed incident, problem, and change management per ITIL.
- Drove root cause analysis (RCA) and implemented permanent fixes.
- Coordinated with cross-functional teams for fast resolution.
- Mentored engineers and validated production readiness for releases.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
- Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
Education
Bachelor of Technology - Computer Science
AP IIIT Nuzvid
Nuzvid 04.2001 -
Skills
DevOps & Cloud: Jenkins, GitLab CI, GitHub Actions, AWS, Azure, GCP, Terraform, Ansible, CloudFormation
undefinedTimeline
DevOps Engineer
HCL Tech
02.2015 - Current
Bachelor of Technology - Computer Science
AP IIIT Nuzvid
04.2001 -
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