

Dedicated and detail-oriented professional with a B.E. in Electronics and Communication Engineering (E.C.E.). Currently serving as a Global Account Manager at HCL Tech, adept at managing around 50+ customers so far, driving business growth, and delivering exceptional service. Skilled in resolving 21–35 client issues per month, technical support and Active Directory. Adept in troubleshooting complex issues, identifying and suggesting 1–2 procedure improvements per quarter, and working to discover and implement real solutions. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
IT Troubleshooting
Active Directory
Teamwork
Time Management
Microsoft office
Problem-solving
Customer service
Computer skills
Teamwork and collaboration
Friendly, positive attitude
MS office
Data entry
Time management
Multitasking
Excellent communication
Supervision and leadership
Verbal communication
Organization and time management
Calm under pressure
Dependable and responsible
Clerical Support
Google Workspace
Flexible and Adaptable
Excellent Communication
G-Suite
Written Communication
Active Listening
Teamwork and Collaboration
MS Office
Data Entry
Self-Motivated
Teambuilding
Good Telephone Etiquette
Planning and Coordination
Cultural Awareness