Susan Glover
Nashville
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
27
27
years of professional experience
Work History
Front Desk/preschool Teacher
Episcopal School Nashville
09.2023 - 12.2025
- Sept-Dec 2023– greet visitors at the front desk, maintain school attendance records, uphold security procedures, answer phones, attend to sick students, check in/out students for after-care, and answer emails.
- January 2024-present- assist and teach pre k classes, ages 3-5.
- Created a nurturing classroom environment that encouraged exploration and creativity among students.
- Developed engaging lesson plans to foster cognitive and social development in preschool children.
- Collaborated with parents to communicate student achievements and address concerns regarding development.
Math/English Tutor
Self-employed
08.2008 - 05.2021
- Tutor students in grades K-12 performing below grade level to become proficient in math and/or reading.
Office Manager
Omega Tutoring
03.2013 - 12.2018
- Streamlined office operations, enhancing workflow efficiency and reducing administrative bottlenecks.
- Implemented scheduling systems to optimize tutor availability and improve client satisfaction.
- Managed communication between tutors, students, and parents to ensure clarity and responsiveness.
- Oversaw inventory management, ensuring adequate supplies for educational materials and office needs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Assistant to the Directors of Graduate English Studies and the Writing Center
Belmont University
11.1998 - 02.2005
- Managed daily operations for the Writing Center, greeting students, answering phones, scheduling appointments, tracking attendance, filing, and data entry. Assisted the departments of English and Foreign Languages with copies and textbook orders. Assist the Director of Graduate Studies in English with day-to-day operations, including managing student files, correspondence, solving student issues with registration, financial aid, and graduation, event planning, and purchasing.
Education
B.S. - Journalism
Belmont University
Nashville, TNMaster of Education - Elementary Education
Middle Tennessee State University
Murfreesboro, TNSkills
- Proficient in Microsoft products and Google Workspace
- Customer service
- Meticulous attention to detail
- Office administration
- Critical thinking
- Strong problem solver
Timeline
Front Desk/preschool Teacher
Episcopal School Nashville
09.2023 - 12.2025
Office Manager
Omega Tutoring
03.2013 - 12.2018
Math/English Tutor
Self-employed
08.2008 - 05.2021
Assistant to the Directors of Graduate English Studies and the Writing Center
Belmont University
11.1998 - 02.2005
B.S. - Journalism
Belmont University
Master of Education - Elementary Education
Middle Tennessee State University