Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Haynes

Bells

Summary

Results-driven Senior Assistant Manager with proven skills in cash handling, inventory management, and customer relationship management. Committed to enhancing operational efficiency and team performance.

Overview

8
8
years of professional experience

Work History

Senior Assistant Manager

Security Finance
Jackson
10.2022 - Current

Managed daily operations, overseeing opening and closing procedures and cash handling to ensure smooth transactions.

  • Maintained professionalism under pressure, successfully diffusing tense situations to uphold customer satisfaction.
  • Processed loan applications and verified live checks.
  • Daily goals we had to meet
  • Executed cash handling and deposit processes, ensuring accuracy and security of daily financial transactions.

Owner

Hell an Back Express LLC
Bells
08.2018 - 11.2022
  • Managed daily operations and logistics for transportation services, ensuring timely delivery and customer satisfaction.
  • Developed and maintained strong relationships with clients and vendors, facilitating smoother operations and collaboration.
  • Ensured compliance with safety regulations and industry standards.
  • Maintained relationships with existing clients through consistent communication and tailored support, enhancing client loyalty.
  • Managed daily operations of business, including hiring and training staff.

Manager

American Freight Furniture and Mattress
Jackson
12.2019 - 10.2022
  • Implemented sales strategies that increased customer engagement and satisfaction.
  • Managed staff scheduling and conducted performance evaluations to enhance team skills.
  • Coached, mentored, and trained team members to elevate job performance.
  • Led daily operations to ensure smooth store functionality.
  • Oversaw inventory management and maintained optimal stock levels.
  • Coordinated with vendors to streamline product delivery and availability.
  • Resolved customer inquiries and complaints with professional communication skills.

Education

Associate of Science - Medical Assistant

West Tennessee Business College
Jackson Tn
06.2009

Skills

  • Loan processing
  • Sales strategies
  • Customer relationship management
  • Retail operations
  • Budget assistance
  • Inventory management
  • Cash handling
  • Money handling
  • Sales monitoring
  • Staff training
  • Task delegation
  • Decision-making
  • Problem solving
  • Compliance
  • Marketing
  • Customer service
  • Microsoft office expertise
  • Goal setting

Timeline

Senior Assistant Manager

Security Finance
10.2022 - Current

Manager

American Freight Furniture and Mattress
12.2019 - 10.2022

Owner

Hell an Back Express LLC
08.2018 - 11.2022

Associate of Science - Medical Assistant

West Tennessee Business College
Susan Haynes