Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Wheeler

Front Desk/office
Chattanooga,TN

Summary

Dynamic Office Manager with a proven track record at Iron Recycling, excelling in customer service and administrative support. Expertly maintained confidentiality while enhancing office efficiency and client satisfaction. Skilled in inventory management and adept at resolving issues swiftly, ensuring seamless operations and a positive experience for all stakeholders.

Overview

24
24
years of professional experience

Work History

Office Manager

Iron Recycling
Chattanooga, Tennessee
05.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Front Desk Clerk

BFS/LLG( Management For Covenant Transport)
Chattanooga, Tennessee
01.2001 - 03.2014
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Communicated effectively with management on daily occurrences or potential issues affecting hotel operations or guest experiences.
  • Conducted regular inventory assessments for front desk supplies to avoid shortages that could negatively impact guest experience.

Education

GED -

Walker Technical Institute
Rock Spring, GA
05.2001 -

Skills

Customer service

Administrative support

Office management

Reception

Timeline

Office Manager

Iron Recycling
05.2018 - Current

GED -

Walker Technical Institute
05.2001 -

Front Desk Clerk

BFS/LLG( Management For Covenant Transport)
01.2001 - 03.2014

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Susan WheelerFront Desk/office