Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

SUTHARSANBABU RAMALINGAM

NETWORKING /IT SUPPORT /HARDWARE
Chennai

Summary

Accomplished Network Support Engineer with a proven track record at

HOW U TRADE SOFTWARE SOLUTIONS, enhancing network performance and security through expert troubleshooting and firewall management. Skilled in network configuration and team development, significantly reduced downtime and improved issue resolution efficiency. Mastery in IP addressing and a knack for fostering skill growth among peers underscore technical and leadership capabilities.

Overview

12
12
years of professional experience

Work History

Network Support Engineer

HOW U TRADE SOFTWARE SOLUTIONS
09.2018 - 08.2024
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Supported users in setup and configuration of wireless bridge networks.
  • Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.
  • Enhanced network security with implementation of firewall policies and regular vulnerability assessments.
  • Managed full network stacks and maintained
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Diagnosed and executed resolution for network and server issues.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
  • Provided faculty and staff with security software and network configuration support.

Network Administrator

TERAPOINT
06.2012 - 03.2018
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Identified and immediately resolved issues with network devices.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
  • Performed day-to-day LAN and WAN administration, maintenance, and support

Education

Bachelor of Science - B.SC VISUAL COMMUNICATION

GOVT BOYS HR SEC SCHOOL
MADUKKUR
04.2001 -

Skills

Network Troubleshooting

IP Addressing and Subnetting

Network configuration

IP Addressing

Switching Technologies

Software

BILLING & OTHER SOFTWARES

Languages

Tamil
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Network Support Engineer

HOW U TRADE SOFTWARE SOLUTIONS
09.2018 - 08.2024

Network Administrator

TERAPOINT
06.2012 - 03.2018

Bachelor of Science - B.SC VISUAL COMMUNICATION

GOVT BOYS HR SEC SCHOOL
04.2001 -
SUTHARSANBABU RAMALINGAMNETWORKING /IT SUPPORT /HARDWARE