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SUYAMBU GANESH D
Chennai
Summary
Accomplished manager with a focus on enhancing productivity and implementing effective training programs. Known for strong decision-making and operational efficiency, dedicated to driving organizational success.
Overview
17
17
years of professional experience
Work History
Manager
Apollo Pharmacy
Chennai, India
08.2019 - Current
- Led team to enhance operational efficiency and improve customer service standards.
- Developed training programs for staff, fostering professional growth and skill enhancement.
- Streamlined inventory management processes, reducing stock discrepancies significantly.
- Implemented new pharmacy management software, improving workflow and prescription accuracy.
Training Manager
MedPlus Health Services Private
Chennai, India
02.2009 - 02.2019
- Supervised daily operations, ensuring compliance with health regulations and company policies.
- Trained staff on best practices for patient engagement and service excellence.
- Streamlined workflow processes to enhance efficiency in patient care delivery.
- Collaborated with management to develop training programs for new employees.
Education
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Government Industrial Training Instutute
Chennai, India07-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
*Achieved Private Lable Sales targets consistently.
*Increased customer enrollment in Apollo Circle membership.
*Promoted Apollo Private Lable Products effectively.
*Received appreciation for team performance and sales achievements.
Additional Information
*Retail Pharmacy Operations
*Team Leadership & Training
*Sales & Business Development
*KRA Achievement Management
*Inventory & Stock Management
*Customer Relationship Management
*Apollo Circle Membership Promotion
*Private Label Product Promotion
*Branch Performance Analysis
*Microsoft Excel & Reporting
*Team Motivation & Coaching
Current Role
*PL Leader – Chennai Region
*Handling 495 Apollo Pharmacy branches across Chennai.
*Coordinating with 4 DGMs, 72 Executives, and Branch Supervisors.
*Conducting branch visits and product training programs.
*Driving Private Label sales growth and KRA achievement.
*Monitoring sales performance and implementing improvement plans.
*Supporting new joiner training (NHT batches).
*Planning promotional activities and value deal campaigns.
*Major Achievements
*Successfully handled 495 branches in Chennai Region.
*Improved Private Label sales through training and field execution.
*Conducted multiple branch-level promotional campaigns.
*Achieved and exceeded KRA targets across various branches.
*Organized product awareness sessions for pharmacy teams.
*Supported Circle Membership enrollment growth.
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Manager
Apollo Pharmacy
08.2019 - Current
Training Manager
MedPlus Health Services Private
02.2009 - 02.2019
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Government Industrial Training Instutute
Hobbies& Interests
*Reading healthcare and pharmacy-related articles
*Learning new retail sales techniques
*Training and mentoring team members
*Customer service and relationship building
*Exploring new healthcare products and wellness trends
*Travelling and meeting new people
*Playing cricket and outdoor activities
*Listening to Motivational and business development content