Suzanne A. Sawyers
Madison
Summary
HR professional with track record of optimizing HR functions and enhancing workforce productivity. Proven ability to foster team collaboration and drive results in dynamic environments. Known for adaptability and reliability in addressing changing organizational needs with solid background in process improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Training and Development Manager
Dollar General Corporation
08.2023 - Current
- Key Responsibilities: facilitate virtual and in-person training to 20-40 new district managers monthly; design and implement instructional content, facilitator guide, and participant guide for district manager training; partner and collaborate with stakeholders, subject matter experts, and business partners to update and revise content
Employee Relations Manager
Dollar General Corporation
08.2020 - 09.2023
- Key Responsibilities: supported 10 regional directors and 101 district managers covering 2100 stores with 16,000 employees in Texas, Louisiana, and parts of Arkansas and Mississippi; lead biweekly ER/ADR case review calls for peers; investigated high-risk policy violations (discrimination, harassment, workplace violence, wage and hour concerns, and retaliation), accommodations, and disputes for all employees; managed a weekly average of 18 investigations and 12 disputes; closed cases within 7 days; trained and mentored new Employee Relations managers and District managers on the ER investigation processes; built and maintained relationships with HR partners and business operators
Senior Internal Auditor
Vanderbilt University
08.2019 - 06.2020
- Key Responsibilities: conducted compliance audits on the University’s departments; measured and evaluated efficiency, effectiveness, and compliance of the University’s operations; completed audit reports on average of 90 days per audit
- Position ended due to Covid-19
Senior Legislative Auditor
Comptroller of Treasury, Division of State Audit
03.2005 - 08.2019
- Key Responsibilities: promoted to Audit In-Charge/Lead in 2011 and Senior Auditor in 2017; supervised and managed up to 5+ staff auditors per audit; lead and conducted timely performance and compliance audit reports of state agencies and departments to measure the efficiency and effectiveness; trained and evaluated assigned staff auditors on audit procedures, processes, writing techniques, etc.; recruited new talent by attending college and university career fairs; presented audit report findings and recommendations to a committee of 10 to 15 legislatures
Title 1 Tutor, Substitute Teacher
Nashville Metro Public Schools
01.2003 - 02.2005
- Key Responsibilities: taught math and reading to middle school students in 5th – 8th grades
Assistant Store Manager
New York & Company
11.2001 - 01.2003
- Key Responsibilities: recruited, hired, trained, and evaluated employees; increased sales by promoting company credit cards and add-on sales items; performed all opening and closing store procedures
Education
Master of Education - Sports Administration
Belmont University
Nashville, TN08.2004
Bachelor of Business Administration - Business Administration
Tennessee State University
Nashville, TN05.2002
Skills
- Effective communication (written and verbal)
- Operational excellence/process improvement
- Detail-oriented project management
- Planning and execution
- Risk management and problem solving
- Building and maintaining key relationships
- Customer service and engagement
- Training and talent development
- Time management
- Microsoft Office proficient (Word, Excel, PowerPoint, Outlook)
- E-learning strategies
- Virtual training
- Training delivery
- Employee engagement
- Coaching and mentoring
- Classroom instruction
- Strategic thinker
- Analytical thinking
- Leadership development
Certification
- Certified Fraud Examiner Association of Certified Fraud Examiners - December 2005
- Bridal Consulting Certificate Professional Career Development Institute - January 2006
Accomplishments
- Two-Time Published Author of How to Plan a Wedding in 10 Days and Plan-less
Timeline
Training and Development Manager
Dollar General Corporation
08.2023 - Current
Employee Relations Manager
Dollar General Corporation
08.2020 - 09.2023
Senior Internal Auditor
Vanderbilt University
08.2019 - 06.2020
Senior Legislative Auditor
Comptroller of Treasury, Division of State Audit
03.2005 - 08.2019
Title 1 Tutor, Substitute Teacher
Nashville Metro Public Schools
01.2003 - 02.2005
Assistant Store Manager
New York & Company
11.2001 - 01.2003
Master of Education - Sports Administration
Belmont University
Bachelor of Business Administration - Business Administration
Tennessee State University
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