Suzanne Ray
Jackson
Summary
Compassionate Registered Nurse with extensive experience in medical-surgical and long-term acute care settings, excelling in medication administration and patient assessments. Proven ability to enhance patient satisfaction through holistic care and effective communication. Skilled in crisis intervention and infection control, ensuring optimal outcomes for diverse patient populations. Dedicated to delivering high-quality, patient-centered care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse
Select Specialty Hospital LTAC
09.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse
Summit Medical Staffing
09.2021 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse
Trustaff Travel Nursing
11.2020 - 08.2021
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse
Select Specialty Hospital - Memphis
02.2020 - 01.2021
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
RN Assessor
Parkwood Behavioral Health System
11.2012 - 01.2020
- Triaged and assessed patients experiencing psychiatric symptoms.
- Communicated with providers to establish treatment recommendations.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Completed and distributed daily census reports.
- Communicated with insurance companies to obtain prior authorizations for inpatient and outpatient services.
Clinical Office Manager
Communicare Community Mental Health Center
11.2007 - 05.2012
- Led regular staff meetings to address concerns, share updates on office policies or procedures, and encourage open communication among team members.
- Collaborated with healthcare professionals to develop effective strategies for addressing clinic-wide challenges such as staff shortages or high-patient volume periods.
- Facilitated cross-functional collaboration within the clinic to promote teamwork amongst various departments leading to better patient experiences on all levels of care delivery.
- Conducted intake assessments as well as group, family, and individual therapy sessions.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
Bachelor of Science - Nursing
Baptist College of Health Sciences
Memphis, TN04-2018
Master of Science - Counseling
The University of Memphis
Memphis, TN05-2006
Bachelor of Science - Psychology
Freed-Hardeman University
Henderson, TN05-2003
Skills
- Medication and IV administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Wound care
- Tracheostomy care
Certification
- ACLS, American Heart Association, 2020-2026
- BLS, American Heart Association, 2020-2026
- Registered Nurse License #229765, Tennessee Board of Nursing
Timeline
Registered Nurse
Select Specialty Hospital LTAC
09.2023 - Current
Registered Nurse
Summit Medical Staffing
09.2021 - Current
Registered Nurse
Trustaff Travel Nursing
11.2020 - 08.2021
Registered Nurse
Select Specialty Hospital - Memphis
02.2020 - 01.2021
RN Assessor
Parkwood Behavioral Health System
11.2012 - 01.2020
Clinical Office Manager
Communicare Community Mental Health Center
11.2007 - 05.2012
Bachelor of Science - Nursing
Baptist College of Health Sciences
Master of Science - Counseling
The University of Memphis
Bachelor of Science - Psychology
Freed-Hardeman University
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