Swathi Balakrishnan
sales Associate
Chennai
Summary
Experienced sales consultant with 1.5 years of successful selling experience, possessing in-depth expertise in leveraging an in-house product for itinerary sales, Actively seeking B2B opportunities to channel extensive product knowledge into driving conversions and sales excellence
Overview
1
1
year of professional experience
Work History
Sales Associate
Pickyourtrail
01.2023 - Current
- Orchestrated and managed 250+ tailored itineraries for FITs, exceeding traveler expectations.
- Thrived in a diverse customer landscape, curated varied destinations,excelled in high-touch client care, and excelled in real-time problem-solving for personalized travel excellence
- Destination expert in Srilanka
- Mentorship for new team members across destinations
- In-depth learning of CRM and product usage
- Been a part of High touch and repeat channel
- Indulged in constant dialogue with the tech, product, and category teams to reduce the pain points faced by customers and the sales team, resulting in efficient work
- Overachieved four months consistently , achieved 90 % and above month on month
- Achieved " Newbie of.the month " ( Jan, Feb, March ) consistently
Education
Bachelor of Arts - B-com ( Business Process Services )
PSG College of Arts And Science
Coimbatore, India 04.2001 -
Higher Secondary Schooling
Anugraha Mandhir CBSE School
Coimbatore, India04.2020
Skills
- Problem solving abilities
- Pipeline management
- Communication
- Leadership skills
- Customer Relationship Management ( CRM)
- MS excel
- Product and service sales
- Mentoring
Accomplishments
- NPTEL ( Design thinking )
- TCS ION ( Introduction to softskills )
Timeline
Sales Associate
Pickyourtrail
01.2023 - Current
Bachelor of Arts - B-com ( Business Process Services )
PSG College of Arts And Science
04.2001 -
Higher Secondary Schooling
Anugraha Mandhir CBSE School
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