Sydnee Crawley
Murfreesboro
Summary
Customer Service Representative with 5+ years of experience in administrative, customer service, and retail sectors. Skilled in high-volume phone communication, scheduling, payment processing, and data entry. Proven ability to enhance client satisfaction through efficient service and strong communication. Licensed esthetician with experience maintaining sanitation standards and client confidentiality.
Overview
4
4
years of professional experience
Work History
Esthetician
Hello Sugar
Murfreesboro TN
07.2025 - Current
- Performed high-quality services while maintaining strict sanitation standards in compliance with state regulations
- Managed client scheduling and ensured timely service appointments
- Educated clients on pre- and post-care, demonstrating strong communication skills
- Maintained accurate client records and ensured a professional, clean work environment
- Built a loyal client base through excellent customer service
Customer Service Representative
Cardinal Health
La Vergne, TN
07.2024 - 07.2025
- Managed high-volume client communication via phone and email
- Coordinated logistics for accurate and timely order processing and delivery
- Maintained detailed records and generated reports for operational accuracy
- Resolved discrepancies efficiently while maintaining professionalism
- Entered and verified data to ensure accuracy and improve customer satisfaction
Store Team Member
Coach
Antioch, TN
08.2023 - 07.2024
- Greeted customers and provided prompt, courteous service
- Processed payments accurately, including cash handling and receipts
- Assisted with inventory and maintained organized, clean work areas
- Multitasked effectively in a fast-paced environment while maintaining customer satisfaction
Esthetician
Nail Collab
Murfreesboro, TN
10.2022 - 08.2023
- Managed appointment scheduling, client check-in, and payments
- Maintained accurate client records and ensured confidentially
- Delivered skincare services while promoting client comfort and satisfaction
- Maintained sanitation and safety standards in compliance with regulations
- Opened and closed the business, ensuring organization and security
Education
Licensed Esthetician - Esthetics
Georgia Career Institute
Murfreesboro, TN01-2023
High School Diploma -
Stewarts Creek High School
Smyrna, TN05-2021
Skills
- Customer Service & Patient Relations
- Multi-Line Phone Communication
- Scheduling & Appointment Coordination
- Data Entry & Record Management
- Payment Processing & Cash Handling
- Microsoft Office (Excel, Word, PowerPoint)
- Front Desk Operations
- Insurance & Demographic Data Entry
- Multitasking in Fast-Paced Environments
- Professional Communication
- Sanitation & Safety Compliance
Timeline
Esthetician
Hello Sugar
07.2025 - Current
Customer Service Representative
Cardinal Health
07.2024 - 07.2025
Store Team Member
Coach
08.2023 - 07.2024
Esthetician
Nail Collab
10.2022 - 08.2023
Licensed Esthetician - Esthetics
Georgia Career Institute
High School Diploma -
Stewarts Creek High School