Sydney Clem
Halls
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Cypress Creek Outdoors
06.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Office Manager
Allegiance Termite & Pest Control
01.2019 - 06.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Certified Clinical Medical Assistant - Medical
Dyersburg State Community College
1510 Lake Rd. Dyersburg, TN 3802405-2025
High School Diploma -
Halls High School
800 West Tigrett St. Halls, TN 3804005-2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Patient-focused care
- Data entry
- Reliable team player
- CPR
- Patient care coordination
- Patient relations
- EMR / EHR
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Front Desk Receptionist
Cypress Creek Outdoors
06.2022 - Current
Office Manager
Allegiance Termite & Pest Control
01.2019 - 06.2022
Certified Clinical Medical Assistant - Medical
Dyersburg State Community College
High School Diploma -
Halls High School
Similar Profiles
Kylie MinyardKylie Minyard
Team Member at Cypress Creek OutdoorsTeam Member at Cypress Creek Outdoors
Arianna PerezArianna Perez
Bev Cart Girl at Cypress Creek Golf CourseBev Cart Girl at Cypress Creek Golf Course
Cynthia RitzCynthia Ritz
US History Instructor at Cypress Creek High SchoolUS History Instructor at Cypress Creek High School
Amanda ShapiroAmanda Shapiro
Liscensed Practical Nurse at Centurion HealthcareLiscensed Practical Nurse at Centurion Healthcare
Heather SillsHeather Sills
Respiratory Therapist at Methodist Lebonheur Children's HospitalRespiratory Therapist at Methodist Lebonheur Children's Hospital