Sydney Espree
Bartlett
Summary
Proven team player with a track record of enhancing customer satisfaction at Target through exceptional customer service and problem-solving skills. Skilled in cash handling and maintaining a positive attitude under pressure, I consistently contribute to team success and customer relationship building. Achieved high satisfaction ratings by prioritizing customer needs and efficient order preparation.
Overview
2
2
years of professional experience
Work History
Team Member
Target
11.2021 - 05.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Sales Associate
Navy Exchange
05.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor Of Hospitality Management - Culinary Arts
University of Memphis
Memphis, TNHigh School Diploma -
Bartlett Highschool
Bartlett, TN05.2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Computer skills
Timeline
Team Member
Target
11.2021 - 05.2023
Sales Associate
Navy Exchange
05.2021 - 09.2021
Bachelor Of Hospitality Management - Culinary Arts
University of Memphis
High School Diploma -
Bartlett Highschool
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