SYDNEY HERMAN
MARYVILLE
Summary
Experienced with leading business support initiatives and optimizing operational processes. Utilizes strong organizational skills and strategic planning to drive efficiency and productivity. Track record of fostering team collaboration and implementing effective solutions to meet evolving business needs.
Overview
4
4
years of professional experience
Work History
Ophthalmologist Technician
East Tennessee Eye Surgeons
Knoxville, TN
10.2023 - Current
- Conduct comprehensive eye examinations to support ophthalmologists
- Proficient in use of Auto Profiler, Lipiscan/Phoenix, Oculus Easy Field, Optomap and Light Adjustable Lens
- Assist in planning team building and employee appreciation events
- Analyze client feedback with ophthalmologist to enhance client experience
- Provide patient education on proper contact lens care and use
Website Design Manager
Impeccable Pig
Dallas, TX
03.2023 - 06.2023
- Increased brand awareness by 30% on social media with strategic and influential content
- Partnered with Marketing and Sales Directors to ensure website designs and product launches aligned with company goals
- Increased customer engagement by 5% from creating engaging, bold marketing for emails and text campaigns
- Planned customer-facing events including product launches, new store open houses and collaborations with clients within the community
- Analyzed event data with Marketing team to advance strategies and relationships with clients
- Collaborated and managed talent for photo shoots in conjunction with ~5 large scale brand influencer campaigns
Allocation Manager
Impeccable Pig
Dallas, TX
10.2022 - 03.2023
- Cohesively worked with partners to ensure seamless operation of inventory and customer service regarding inbound calls/emails, order status, credits, availability and client experiences
- Generated invoicing for all merchandise received to ensure prompt payment to vendors
- Managed store inventory and logistics throughout all 17 stores in our territory
- Analyzed logistical ecommerce inventory and data for online retail
Lead Sales Associate
Versona
Johnson City, TN
02.2022 - 08.2022
- Increased personal sales by ~10% through customer engagement and upselling additional items
- Communicated company objectives and projects to execute sales goals
- Executed merchandise displays to showcase new arrivals and increase sales visibility
Education
Marketing
Kennesaw State University
Kennesaw, GA05-2027
Media And Communications
East Tennessee State University
Johnson City, TNSkills
- Organization
- Communication
- Problem-Solving
- Time Management
- Data Analytics
- Budget Management
- Digital Marketing
- Strategic Event Design
- Creativity
- Data-Driven Decision Making
- Client-First Mindset
Timeline
Ophthalmologist Technician
East Tennessee Eye Surgeons
10.2023 - Current
Website Design Manager
Impeccable Pig
03.2023 - 06.2023
Allocation Manager
Impeccable Pig
10.2022 - 03.2023
Lead Sales Associate
Versona
02.2022 - 08.2022
Marketing
Kennesaw State University
Media And Communications
East Tennessee State University
EXTRACURRICULAR
Dance Team - East Tennessee State University
- Set university team record at UDA Dance Nationals in Orlando, FL
- Represented ETSU and ETSU Athletics in university sponsored community events
- Dedicated 20+ hours weekly to ensure confidence and responsibility within team