Tabitha Rogers
Knoxville
Summary
Detail-oriented Service Coordinator adept at managing patient scheduling and resource allocation. Known for strong communication skills and a data-driven approach to decision-making, contributing to significant improvements in service delivery. Proven ability to streamline operations and improve workflow efficiency while fostering a collaborative team environment. Committed to enhancing patient outcomes through attention to detail and effective problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Coordinator
Parkwest Medical Center
Knoxville, TN
10.2018 - Current
- Coordinated patient scheduling, ensuring efficient use of resources and timely service delivery.
- Developed and maintained communication channels between departments to streamline operations and improve patient experience.
- Implemented process improvements that enhanced workflow efficiency within service areas, reducing wait times significantly.
- Trained new staff on system protocols and best practices, fostering a collaborative team environment.
- Executed tissue management protocols in procedures while upholding an accurate and organized tracking log.
Charge Nurse, Advanced Care Unit
Parkwest Medical Center
Knoxville, TN
06.2013 - 10.2018
- Supervised nursing staff to ensure adherence to patient care protocols and safety standards.
- Coordinated patient admissions, discharges, and transfers in a fast-paced environment.
- Implemented evidence-based practice guidelines to enhance patient outcomes and care quality.
- Trained and mentored new nurses on advanced care unit procedures and best practices.
- Conducted regular assessments of patient conditions, adjusting care plans as necessary.
- Supervised and managed daily scheduling, tasking, and administration.
- Managed critical situations calmly and efficiently, utilizing strong decision-making skills to determine appropriate interventions.
- Contributed to patient safety initiatives by actively participating in root cause analysis and implementing corrective actions as necessary.
Education
Bachelor of Science - Nursing
Tennessee Wesleyan College
Knoxville05-2013
Skills
- Comprehensive documentation with detail orientation
- Team leadership and service performance monitoring
- Efficient resource management
- Time management and multitasking abilities
- Problem-solving with data driven decision making
- Effective organizational skills with strong attention to detail
- Effective relationship management and communication
- Patient advocate
Certification
BLS
Timeline
Service Coordinator
Parkwest Medical Center
10.2018 - Current
Charge Nurse, Advanced Care Unit
Parkwest Medical Center
06.2013 - 10.2018
Bachelor of Science - Nursing
Tennessee Wesleyan College