Tai Soto
Clarksville,TN
Summary
Strategic and results-driven Human Resources leader with 10+ years of experience in public agencies, specializing in talent management, organizational development, HR compliance, and employee relations. Proven ability to lead enterprise-wide initiatives, optimize HR systems, and deliver measurable improvements in workforce performance and engagement. Skilled in stakeholder collaboration, data-driven decision-making, and fostering high-performing organizational cultures.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Human Resource Manager II
Department of Military
01.2025 - Current
- Directed HR operations for 500+ employees across multiple divisions, including hiring, onboarding, and staffing strategies, achieving a 15% reduction in time-to-fill for critical positions.
- Led high level employee relations initiatives, resolving 100% of escalated personnel issues within agency timelines.
- Designed and executed retention and engagement programs that improved employee satisfaction scores by 12% year-over-year.
- Implemented performance management systems and coaching frameworks, resulting in a 10% increase in goal completion rates.
- Oversaw development of competitive compensation frameworks, ensuring pay equity across divisions.
- Maintained HRIS infrastructure and reporting, enabling data-driven workforce planning and strategic decision-making.
- Directed succession planning and talent development initiatives, preparing 20+ employees for leadership roles.
Human Resources Manager
Department of Disability and Aging & TEIS
03.2022 - 01.2025
- Managed personnel actions annually, including hires, promotions, transfers, and terminations, ensuring compliance with state and federal policies.
- Coordinated job postings, applicant reviews, interviews, and onboarding
- Conducted New Employee Orientation sessions for 100+ staff, improving onboarding satisfaction scores.
- Resolved complex payroll and timekeeping discrepancies
- Submitted salary equity reviews and fiscal impact analyses to support transparent and compliant HR decision-making.
Fraud Investigator Director
Texas Workforce Commission
07.2017 - 09.2022
- Supervised a team of 85 investigators, ensuring quality and timely completion of over 1,500 fraud investigations annually.
- Conducted complex investigations, analyzed documentation, and coordinated with law enforcement, achieving a 95% resolution rate.
- Produced detailed reports and presented findings to senior management and legal authorities to support civil and criminal proceedings.
Assistant Director
Statewide TN SHIP, TCAD
09.2019 - 03.2022
- Administered federal grant programs and ensuring compliance with all fiscal and programmatic requirements.
- Recruited, trained, and retained 200+ volunteers across the state, maintaining 95% volunteer retention year-over-year.
- Conducted educational outreach to 1,000+ Medicare beneficiaries annually, improving community awareness of health coverage options.
- Audited regional staff and volunteer records, maintaining 100% compliance with state and federal reporting requirements.
- Investigated and resolved suspected fraud or mismanagement cases, protecting program integrity and public resources.
Human Resource Analyst
Dental Care
01.2014 - 07.2017
- Managed onboarding, new-hire orientation, and employee exit processes for 150+ employees, maintaining accurate HRIS records.
- Assisted management with corrective actions, conflict resolution, and compliance with state and federal employment laws.
- Supported payroll processing for biweekly and semi-monthly cycles, including bonuses, incentives, and leave adjustments.
- Conducted HR audits to ensure compliance with training and certification requirements for all employees.
Director of Economic Development - Housing and Grants
Community Economic Development
02.2010 - 06.2017
- Oversaw workforce development and Section 3 programs, placing over 500 individuals in training and employment opportunities.
- Managed federal grants, ensuring 100% compliance with reporting and fiscal requirements.
- Coordinated with government entities, stakeholders, and consultants to implement community revitalization and economic development initiatives.
- Implemented program evaluation plans, tracking outcomes and reporting economic impact to leadership and external partners.
Education
Master's - Human Resource Management and Employment Law
Arizona State University
08-2027
Bachelor's - Business Management & Human Resource Management (Dual Degree)
University of Arkansas
05-2022
Skills
- Organizational Development
- Talent Strategy
- Leadership Development
- HR Compliance
- Employee Engagement
- Retention
- Performance Management
- Coaching
- Compensation Analysis
- HRIS
- Timekeeping Systems
- Edison
- FileNet
Certification
- Organizational Leadership Seminars
- Conflict Resolution Training
- Udemy courses in HR, leadership, and compliance
Timeline
Human Resource Manager II
Department of Military
01.2025 - Current
Human Resources Manager
Department of Disability and Aging & TEIS
03.2022 - 01.2025
Assistant Director
Statewide TN SHIP, TCAD
09.2019 - 03.2022
Fraud Investigator Director
Texas Workforce Commission
07.2017 - 09.2022
Human Resource Analyst
Dental Care
01.2014 - 07.2017
Director of Economic Development - Housing and Grants
Community Economic Development
02.2010 - 06.2017
Master's - Human Resource Management and Employment Law
Arizona State University
Bachelor's - Business Management & Human Resource Management (Dual Degree)
University of Arkansas