Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Caseworker
1 Year 4 Months
Veritas-hhs | 04.2025 - Current
Case Management
Organized and updated charts for accuracy
Managed incoming and outgoing calls to support client needs and facilitate communication
Customer service
Incoming and outgoing calls
Facilitated job placement for candidates
Performed data entry tasks for record management
Coordinated resource management to optimize service delivery and support client outcomes
Medical Assistant
11 Months
Capital Surgeons Group | 05.2024 - 04.2025
1. processed prior authorizations to ensure timely patient access to necessary treatments
2. verified insurance information to facilitate billing and minimize patient out-of-pocket costs
3. managed medication refills to maintain patient adherence to prescribed therapies
4. Facilitated patient discharge process
5. Wound care
6. Provided patient transport services
7. Applied casting techniques for fractures
8. Prepared patient charts for appointments
9. Assessed and triaged incoming patients
Medical Assistant
1 Year 10 Months
Methodist Medical Group | 07.2022 - 05.2024
1. Prepared patient charts for review by healthcare providers.
2. Conducted room turnover to prepare for new patient admissions.
3. Triage patients to assess urgency of care needed.
4. Performed blood draws for laboratory testing and analysis.
8. Discharge
6. Insurance verification
5. prior Authorization
8. Facilitated patient discharge process to ensure smooth transitions home.
2. Room turnover
10. Transported patients safely to various departments within the facility.
Medical Assistant
6 Months
CAMPBELL CLINIC ORTHOPAEDICS | 11.2021 - 05.2022
1. Prepared patient charts for review by medical staff.
2. Executed room turnover procedures to maintain cleanliness and readiness.
3. Conducted patient triage to assess medical urgency and prioritize care.
4. Collected blood samples for laboratory testing with precision.
8. Discharge
2. Room turnover
8. Facilitated patient discharge processes to ensure smooth transitions.
6. Insurance verification
10. Coordinated patient transport to ensure timely access to treatments.
11. Applied casts to immobilize fractures and support healing.
Front Desk Receptionist
4 Years
Simple Tax solutions | 09.2016 - 09.2020
Prepared detailed charts for analysis
Executed marketing strategies to promote products
Organized and filed important paperwork systematically
Conducted identity verification for security purposes
Home Health Aide
1 Year 8 Months
Truelove's In-Home Health Care | 07.2017 - 03.2019
Created balanced meal plans for dietary needs
Bathing
Maintained clean and safe living environment to promote health and comfort for clients.
Assisted clients with personal bathing routines
Provided transportation for clients to appointments
Supported clients during meal times with feeding
Helped clients with toileting needs for comfort
House Cleaning
Served as in-home aide to assist with daily tasks
Material Handler
7 Months
Nike Inc | 08.2016 - 03.2017
Operated pallet jacks to transport materials within warehouse efficiently.
Packed items into appropriate containers for shipment.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Performed cycle counts and inventory control to accurately track product levels.
Operated forklifts and pallet jacks to transport materials within warehouse efficiently.
Collaborated with team members to improve workflow processes and enhance productivity.
Maintained cleanliness and organization of work area to promote safety standards.
Education
Associate's degree - Medical Assisting
Remington College | Memphis, TN | 11-2021
Memphis Campus
High school diploma or GED
Oakhaven High School | Memphis | 05-2015
Skills
Recruiting (5 years)
Venipuncture (5 years)
First aid (6 years)
EMR systems (7 years)
Caregiving (7 years)
Hospital experience (4 years)
Allied health - Allied health experience (6-10 years)