TAMARA JONES
Memphis
Summary
Proven warehouse worker and shampoo technician. Excelled at both positions with a track record of enhancing efficiency at MAHLE through meticulous order processing and inventory management. Skilled at fostering client relationships and excels in environments requiring attention to detail and clear communication. Achieved significant improvements in client retention and order dispatch times, demonstrating a disciplined approach and commitment to excellence.
Overview
25
25
years of professional experience
Work History
Warehouse Worker
MAHLE Aftermarket Inc.
04.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Shampoo Technician
Nefertiti Jones
06.2000 - 10.2023
- Developed strong relationships with clients, leading to repeat business and positive word-of-mouth referrals.
- Participated in ongoing education opportunities to stay current with industry advancements in hair care technologies and practices.
- Assisted stylists in their daily tasks, ensuring timely completion of appointments and maximum productivity.
- Improved customer satisfaction by providing exceptional scalp massages and shampoo treatments.
- Demonstrated flexibility in schedule availability, accommodating last-minute appointments or changes as needed for superior client satisfaction.
- Provided exceptional customer service while addressing inquiries related to shampoo treatments or other salon offerings.
- Increased client retention with personalized product recommendations based on hair type and needs.
- Appropriately washed chemically restructured hair to avoid damage and improve texture.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
- Prepared salon clients for specialized scalp treatments and conditioning.
- Maintained professional and friendly demeanor to greet clients for customer satisfaction.
Education
High School Diploma -
Whitehaven High School
Memphis, TN05-1993
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Sorting and labeling
- Material handling
- Punctual and dependable
- Time management
- Fast learner
Timeline
Warehouse Worker
MAHLE Aftermarket Inc.
04.2022 - Current
Shampoo Technician
Nefertiti Jones
06.2000 - 10.2023
High School Diploma -
Whitehaven High School
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