Tamara Pootier

• Curated and delivered an extensive selection of beverages to elevate guest satisfaction.
• Oversaw cleanliness and organization of bar area to enhance service efficiency.
• Provided exceptional customer service, fostering repeat business and positive reviews.
• Addressed customer complaints promptly to enhance overall satisfaction levels.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness, and willingness to help wherever needed.

• Upsold customers from shelf to premium brands to help boost sales.
• Measured and mixed house ingredients to prepare both custom and menu drink orders.
• Performed opening and closing duties including restocking supplies.
• Balanced daily registers and generated sales reports for management.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

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