TAMARA SWAW
Clarksville
Summary
Dedicated administrative professional with over 10 years of experience in office operations, appointment scheduling, multi-line phone management, and billing processes. Skilled in Microsoft Office, Excel, and Eaglesoft, with a strong record of enhancing operational efficiency and delivering high-quality customer service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Tiny Town Dental
Clarksville
11.2021 - Current
- Manage daily front desk operations for a busy dental office.
- Answer and direct calls using a multi-line telephone system.
- Schedule and confirm patient appointments.
- Process payments and maintain accurate financial records.
- Reconcile daily cash transactions and prepare closing reports.
- Handle incoming and outgoing mail and administrative documentation.
- Maintain a professional and welcoming environment for patients and visitors.
Teacher's Assistant
Houston County Board of Education
Erin
03.2016 - 11.2021
- Facilitated classroom instruction and engaged students in learning activities.
- Provided one-on-one and small-group tutoring.
- Tracked student progress and provided constructive feedback to enhance learning.
- Collaborated with teachers on lesson preparation and managed clerical duties.
- Assisted in planning educational events and field trips to enhance student engagement.
- Maintained a positive and supportive learning environment.
Education
Massage Therapy Coursework -
Miller-Motte Technical College
Clarksville, TNSkills
- Front Desk Operations
- Appointment Scheduling
- Customer Service
- Insurance Verification
- Insurance Claims
- Billing & Payment Processing
- Patient Management Software
- Multi-Line Phone Systems
- Administrative Support
- Microsoft Office
- Microsoft Excel
- Cash Handling
- Problem Solving
- Communication
Timeline
Front Desk Receptionist
Tiny Town Dental
11.2021 - Current
Teacher's Assistant
Houston County Board of Education
03.2016 - 11.2021
Massage Therapy Coursework -
Miller-Motte Technical College