Dedicated administrative professional with successful experience in fast paced office settings. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Education Assistant- Special Education
Clarksville Montgomery-County School System
01.2024 - Current
Supervised students in common areas such as cafeteria, library, and playground.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
DODEA Track & Field Coach
DODEA Schools
01.2024 - Current
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Developed and delivered effective and engaging coaching sessions to improve performance.
Patient Care Coordinator
Rainbow Kids Clinic
11.2021 - 01.2024
Maintained confidentiality of patient data and condition to safeguard health information.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Answered incoming calls, scheduled appointments and filed medical records.
Quality Control Analyst
Graphic Packaging International
02.2018 - 12.2020
Inspected items and compared against standards to meet regulatory requirements.
Conducted data review and followed standard practices to find solutions.
Licensed Health Insurance Agent
TeleTech Holdings
05.2016 - 01.2018
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Adhered to health and prescription insurance products, delivery systems and claims systems.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Team Leader, Sales Operations
TeleTech Holdings
03.2015 - 05.2017
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Bachelor of Science - Health And Human Performance
Austin Peay State University
Clarksville, TN
12.2026
Associate of Science - University Studies
Austin Peay State University
Clarksville, TN
05-2025
Skills
Appointment Scheduling
Phone Call Direction
Originality and Creativity
Attention to detail
Stress Tolerance
Condition Players
Athlete Recruiting
Strength and Conditioning Training
Mentorship
Qualifying multiple athletes to the Junior Olympics
Multidisciplinary team collaboration
Social development and integration
Additional Information - Coaching Experience
AAU Track and Field Coach, 2 years, Clarksville AllStars AAU Track Club, Strength and Conditioning Training, Mentorship, Qualifying multiple athletes to the Junior Olympics
Timeline
Education Assistant- Special Education
Clarksville Montgomery-County School System
01.2024 - Current
DODEA Track & Field Coach
DODEA Schools
01.2024 - Current
Patient Care Coordinator
Rainbow Kids Clinic
11.2021 - 01.2024
Quality Control Analyst
Graphic Packaging International
02.2018 - 12.2020
Licensed Health Insurance Agent
TeleTech Holdings
05.2016 - 01.2018
Team Leader, Sales Operations
TeleTech Holdings
03.2015 - 05.2017
Bachelor of Science - Health And Human Performance
Educational Assistant at Clarksville Montgomery County School System, Cumberland Heights Elementary SchoolEducational Assistant at Clarksville Montgomery County School System, Cumberland Heights Elementary School
Middle School Counselor | 504 Building Coordinator at Clarksville-Montgomery County School SystemMiddle School Counselor | 504 Building Coordinator at Clarksville-Montgomery County School System