TAMIA BRIDGET
Cordova
Summary
Customer service professional with 6+ years of experience in consumer retail. With excellent communication skills and problem-solving capabilities my goals will ensure to be met. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
Work History
Host
Bahama Breeze
08.2024 - Current
- Managing reservations and greeting guests with a friendly demeanor.
- Trained and mentored new hires on best practices in customer service and policies, improving team efficiency.
- Handled incoming calls and directed inquiries to the appropriate departments.
- Processed and managed incoming mail and packages efficiently.
Server
Bahama Breeze
12.2022 - Current
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Served customers in a fast-paced environment, ensuring timely service and satisfaction.
- Managed cash register operations, including processing payments and balancing cash drawers.
- Maintained cleanliness and organization of dining areas to uphold restaurant standards.
- Trained and mentored new servers on restaurant protocols and customer service best practices.
- Handled complaints and resolved issues efficiently to maintain a positive dining atmosphere.
Server
Cache 42
02.2024 - 03.2025
- Served customers in a fast-paced environment, ensuring timely service and satisfaction.
- Managed cash register operations, including processing payments and balancing cash drawers.
- Maintained cleanliness and organization of dining areas to uphold restaurant standards.
- Trained and mentored new servers on restaurant protocols and customer service best practices.
Customer Service Associate
Walgreens
01.2021 - 12.2022
- Provided exceptional customer service by effectively handling inquiries and resolving issues in a timely manner.
- Collaborated with team members to improve service efficiency and customer satisfaction.
- Assisted in managing inventory and processing orders to ensure timely deliveries.
- Managed customer accounts, ensuring accurate information and prompt resolutions of queries.
- Handled incoming calls and routed them to appropriate personnel.
Education
BACHELOR OF BUSINESS MANAGEMENT -
LeMoyne Owen College
Memphis, TN05-2022
Skills
- Cash handling
- Organizational skills
- Time management
- Training and mentoring
- Leadership skills
- Exceptional communication
- Adaptable to change
- Strong interpersonal skills
- Customer service
- Communication skills
- Hospitality and accommodation
Timeline
Host
Bahama Breeze
08.2024 - Current
Server
Cache 42
02.2024 - 03.2025
Server
Bahama Breeze
12.2022 - Current
Customer Service Associate
Walgreens
01.2021 - 12.2022
BACHELOR OF BUSINESS MANAGEMENT -
LeMoyne Owen College
Similar Profiles
Edward BatesEdward Bates
Host/Head Busser at Bahama Breeze RestaurantHost/Head Busser at Bahama Breeze Restaurant
Katherine WalshKatherine Walsh
Server at Bahama BreezeServer at Bahama Breeze
Taylor HayslipTaylor Hayslip
Server at Bahama BreezeServer at Bahama Breeze
JAY SCHACKLEJAY SCHACKLE
Server at Bahama BreezeServer at Bahama Breeze
Preston HolmesPreston Holmes
Administrative Assistant- Student Worker at University of Memphis College of EducationAdministrative Assistant- Student Worker at University of Memphis College of Education