Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamia Carter

Cordova

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front Desk or Back Office position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative (WFH)

Advanced Services Inc. (GE)
11.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • High Call Volume (Incoming)

Store Fulfillment/Cashier

Target
08.2023 - 11.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Online order picker

Nursing Assistant/ Office Assistant

Always Best Care
05.2023 - 05.2024
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Copied, sorted and filed records

Order Picker/Garden Associate/Electronics

Walmart
11.2022 - 08.2023
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Performed regular maintenance of outdoor garden areas including weeding, pruning, fertilizing, and watering.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Medical Assistant/Phlebotomy

All Things Medical School
05-2024

Associate of Applied Science - Pre-Nursing

Southwest Tennessee Community College
08-2023

High School Diploma -

Memphis Virtual High School (SCS)
Memphis, TN
05-2022

Skills

  • Computer Skills
  • Taking and tracking vital signs
  • Front Desk
  • Excellent Phone Demeanor
  • Basic nursing care
  • Customer service
  • Appointment scheduling
  • First Aid/CPR
  • Multitasking
  • Friendly, Positive Attitude
  • Fast Learner, Eager to Learn

Certification

  • Basic Life Support
  • Hipaa Training

Timeline

Customer Service Representative (WFH)

Advanced Services Inc. (GE)
11.2024 - Current

Store Fulfillment/Cashier

Target
08.2023 - 11.2024

Nursing Assistant/ Office Assistant

Always Best Care
05.2023 - 05.2024

Order Picker/Garden Associate/Electronics

Walmart
11.2022 - 08.2023

Associate of Applied Science - Pre-Nursing

Southwest Tennessee Community College

Medical Assistant/Phlebotomy

All Things Medical School

High School Diploma -

Memphis Virtual High School (SCS)

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Tamia Carter