Dedicated office manager with proven skills in customer service and organizational management. Expertise in conflict resolution and documentation control ensures a welcoming and efficient office environment.
Overview
8
8
years of professional experience
Work History
Office Manager
Blinks And Brows
Memphis
05.2022 - 03.2025
Oversaw scheduling and appointment management for clients and staff.
Maintained a welcoming environment for clients and visitors at the office.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Lead Material Handler
Technicolor
Memphis
04.2021 - 04.2022
Supervised daily material handling operations ensuring efficiency and safety.
Trained new team members on proper material handling techniques and safety protocols.
Collaborated with production teams to identify necessary materials for each job order prior to completion.
Maintained accurate inventory records using computerized tracking systems.
Department Manager
McDonald's
Memphis
10.2016 - 08.2019
Trained and mentored new staff members on department policies and procedures, fostering a knowledgeable team.
Coordinated staff schedules to enhance labor efficiency during peak hours, ensuring adequate coverage.
Executed opening and closing duties, managing cash operations and ensuring compliance with financial protocols.
Education
Hospitality And Culinary Technology - Hospitality
Tennessee College of Applied Technology
Athens, TN
12-2025
Some College (No Degree) - Human Resources Management
University of Memphis
Memphis
Skills
Office management
Inventory management
Documentation management
Banking operations
Customer service
Customer relations
Conflict resolution
Organizational skills
Timeline
Office Manager
Blinks And Brows
05.2022 - 03.2025
Lead Material Handler
Technicolor
04.2021 - 04.2022
Department Manager
McDonald's
10.2016 - 08.2019
Hospitality And Culinary Technology - Hospitality
Tennessee College of Applied Technology
Some College (No Degree) - Human Resources Management