Tammye Windom
Dandridge
Summary
Dynamic sales professional with a proven track record at Dollar General Market, excelling in customer service and inventory management. Successfully enhanced customer satisfaction through strategic market analysis and effective vendor negotiation, driving significant improvements in operational efficiency and brand promotion. Adept at multitasking and meeting deadlines in fast-paced environments. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Associate
Gabes, Gabriel Brothers
Sevierville
09.2023 - 03.2025
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
Owner
Sheree's Sweets & Treats
Dandridge
09.2019 - 11.2023
- Created marketing campaigns to attract new customers.
- Identified new opportunities for growth, expansion, and diversification.
- Conducted performance reviews for employees on a regular basis.
- Developed policies and procedures for the organization.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Maintained relationships with existing clients by providing superior customer service.
- Organized events such as trade shows and conferences.
- Provided direction and guidance to employees.
- Reviewed legal documents related to business operations.
- Oversaw budgeting and financial management.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Set pricing structures according to market analytics and emerging trends.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Hosted special events to boost brand awareness and increase community engagement.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed sales presentations to promote product and brand benefits.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Manager
Dollar General Market
Columbus
03.2001 - 10.2007
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with regulatory requirements and industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed market trends and competitor activity to inform business strategy.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - Business Administration W/ Healthcare Management
South College
Knoxville, TN05-2024
Skills
- Customer service
- Inventory management
- Visual merchandising
- Sales presentations
- Product knowledge
- Market analysis
- Vendor negotiation
- Flexible schedule
- Meeting deadlines
- Order processing
- Multi-tasking strength
- Cash handling accuracy
- Brand promotion
Accomplishments
- Hershey's number one in sales for two years
Certification
- Business Licenses
References
References available upon request.
Timeline
Sales Associate
Gabes, Gabriel Brothers
09.2023 - 03.2025
Owner
Sheree's Sweets & Treats
09.2019 - 11.2023
Manager
Dollar General Market
03.2001 - 10.2007
Associate of Science - Business Administration W/ Healthcare Management
South College
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