Summary
Overview
Work History
Education
Skills
Timeline
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Tamya Taylor

Cordova

Summary

Dynamic professional with proven expertise in customer service excellence and cash handling, honed across roles at Walmart and Olive Garden. Demonstrates exceptional teamwork and problem-solving abilities, significantly enhancing customer satisfaction and operational efficiency. Skilled in inventory management and conflict resolution, fostering positive customer experiences and workplace harmony.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
08.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Team Associate

Platos's Closet
09.2022 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Host

Olive Garden
04.2021 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Southwind High School
Memphis, TN
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Issue resolution
  • Complex Problem-solving
  • Cash drawer balancing
  • Staff training
  • ID verification
  • Inventory management
  • Inventory control
  • Sales expertise
  • Retail merchandising

Timeline

Cashier

Walmart
08.2024 - Current

Team Associate

Platos's Closet
09.2022 - 04.2023

Host

Olive Garden
04.2021 - 08.2022

Southwind High School

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Tamya Taylor