Tana Lee
Clarksville
Summary
Reliable employee seeking a retail position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Dale Lee Plumbing
05.2023 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Cashier
Midway Pizza
09.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Political Science
Austin Peay State University
Clarksville, TN05-2028
No Degree - Political Science
Western Kentucky University
Bowling Green, KYHigh School Diploma -
Stewart County Highschool
Dover, TN05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Work prioritization
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
ServSafe
OSHA 10
Timeline
Front Desk Receptionist
Dale Lee Plumbing
05.2023 - 08.2024
Cashier
Midway Pizza
09.2021 - 05.2024
No Degree - Political Science
Austin Peay State University
No Degree - Political Science
Western Kentucky University
High School Diploma -
Stewart County Highschool