Tangeria Nandlal
Memphis,TN
Summary
Compassionate and detailed- oriented professional with experience in education, healthcare, customer care, and administrative roles. Strong communication and organizational skills with patient-focused support. Pre-nursing student dedicated to accuracy, empathy, and quality service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Learning Coach
Self Employed
04.2020 - Current
- Participated in individual education plan meetings to ensure child development.
- Schedule/ coordinate appointments. (Speech, Physical, Occupational therapy)
- Guide and nurture the development of special need child in comprehensive development classroom.
- Help student prepare for tests and exams by providing guidance, motivation, and encouragement.
- Enabled underachieving child to reach target attainment levels by providing individualized coaching and activities.
- Monitored child progress daily and provided feedback and support x1/ week.
Customer Service Representative
Alorica
11.2024 - 01.2025
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly with average handle time under 11 min/ call.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Handled a average of 100 calls daily
City Carrier Assistant
United States Postal Service, USPS
01.2024 - 05.2024
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Patient Care Technician
Shirley Ryan Ability Lab
09.2023 - 01.2024
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Recorded patient glucose, insertion of foley catheters, and administered bolus feedings.
- Documented patient information and care activities in electronic health record.
- Cared for patients in a rehab/ critical care environment.
- Cared for 10-15 patients during shifts.
Education
Associate of Science - Pre-Nursing
South College
Knoxville, TN04.2028
High School Diploma -
Youth Connection Charter
Chicago, IL05-2012
Skills
- Student records management
- Collaboration
- Problem-solving skills
- Adaptable nature
- Verbal and written communication
- Clinical documentation
- Health monitoring
- Time management
- Attention to detail
- Patient care
- Feeding assistance
- Vital signs monitoring
- Flexibility and adaptability
Certification
- CNA - Certified Nursing Assistant
Timeline
Customer Service Representative
Alorica
11.2024 - 01.2025
City Carrier Assistant
United States Postal Service, USPS
01.2024 - 05.2024
Patient Care Technician
Shirley Ryan Ability Lab
09.2023 - 01.2024
Learning Coach
Self Employed
04.2020 - Current
Associate of Science - Pre-Nursing
South College
High School Diploma -
Youth Connection Charter