Tanja Ward
Murfreesboro
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
11
11
years of professional experience
Work History
Armed Security Officer
Garda Security
Nashville
04.2023 - Current
- Identified suspicious activity to determine appropriate response.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Maintained high levels of alertness throughout shifts.
- Communicated effectively with team members while coordinating efforts during shifts.
- Tracked vehicles on premises, including license plate numbers.
- Maintained order and safety while providing customer service and information to facility visitors.
- Investigated reported incidents such as theft, vandalism, trespassing.
Warehouse Lead
Sonoco
Murfreesboro
10.2020 - 02.2023
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Resolved any customer service issues related to orders picked up from the warehouse.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
Correctional Officer
Tennessee Prison For Women
Nashville
12.2017 - 08.2020
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Used appropriate means to discipline prisoners.
Volunteer Firefighter
Smyrna Fire Department
Smyrna
03.2016 - 11.2017
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Located victims trapped by fires, extricated and rendered first aid.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Inspected buildings to determine compliance with fire codes and fire prevention protocols.
- Attended community events to provide information on fire safety awareness initiatives.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Participated in regular drills and training sessions to keep skills up-to-date.
School Custodian
Mitchell Elementary School
Murfreesboro
06.2014 - 02.2016
- Assisted with special events at the school by setting up tables, chairs and decorations.
- Assisted with snow removal from sidewalks around the school during winter months.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-2013
Skills
- Surveillance techniques
- Emergency response
- Access control
- Incident reporting
- First aid administration
- Conflict resolution
- Inventory management
- Quality control
- Safety procedures
- Shipping and receiving
- Team leadership
- Logistics coordination
- Risk assessment
- Inmate transportation
- Policy enforcement
- Customer service
- Surveillance monitoring
- Fire safety
Timeline
Armed Security Officer
Garda Security
04.2023 - Current
Warehouse Lead
Sonoco
10.2020 - 02.2023
Correctional Officer
Tennessee Prison For Women
12.2017 - 08.2020
Volunteer Firefighter
Smyrna Fire Department
03.2016 - 11.2017
School Custodian
Mitchell Elementary School
06.2014 - 02.2016
High School Diploma -
Oakland High School
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