Detailed Compliance Manager with a proven track record developing policies, training programs and reporting protocol to ensure compliance. Disciplined with strong communication and presentation abilities. Seeking an opportunity with room for growth.
Overview
20
20
years of professional experience
Work History
Sr. Compliance Manager
CHG Healthcare
07.2019 - Current
Organize initiatives, draft documentation, and enforce compliance with best practices
Complete internal and external audits according to established procedures
Build and strengthen relationships with regulatory representatives, vendors and company customers
Implements improved strategies for regulatory compliance, control testing and process operations
Supports strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations
Generates and present issue and recommendation reports to leadership and auditing team, identifying areas requiring additional support
Reviews customer issues, company processes and other operational areas to check compliance
Create and manage training classes to educate new hires and existing employees about compliance concerns
Maintains compliance standards for all contract deliverables
Work with contract staff to assess client proposals and enhance compliance training
Access Team KPIs/Metrics
Lease Administrator
Tractor Supply Company
03.2015 - 07.2019
Prepared lease paperwork and obtained signatures and first payments from new residents
Contacted and followed up with tenants on renewal notices
Used conflict resolution skills to quickly resolve issues among residents
Escalated critical issues to property manager to deliver immediate resolution
Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication
Coordinated maintenance and repair requests and contacted contractors for bid proposals
Built brand loyalty by delivering stellar leasing experience to residents
Performed accurate and detailed reconciliations of rent accounts to ensure compliance with lease terms
Prepared lease related correspondence and forms, including estoppels, SNDAs, commencement memos and trigger-date memoranda
Accounting Coordinator
Tractor Supply Company
07.2012 - 03.2015
Managed daily organization and processing of invoices and financial statements
Followed all corporate procedures and policies by accurately documenting accounts payables and accounts receivables processes
Utilized accounting knowledge to help senior managers develop and implement business improvements
Utilized exemplary communication and interpersonal talents to cultivate valuable and influential relationships with various company personnel, customers and corporate partners
Compiled all data regarding payments into weekly cash reports for distribution to key stakeholders
Collaborated with external partners to complete audits
Supported efficient accounting operations with high-quality administrative support
Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results
Investigated and resolved billing issues to maximize cash flow and minimize liabilities
Cross-trained employees, enabling completion of priority tasks during personnel absences
Minimized internal accounting department backlogs by updating accounts and generating reports
Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements
Performed audits of operational and financial areas to check compliance
Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency
Managed and trained team members to enhance audit department performance and increase operational efficiency
Oversaw full accounting cycle and prepared applicable financial statements
Delivered superior level of customer service to small business clients
Accounting Analyst
Solae Company
09.2005 - 01.2010
Researched and resolved issues with billing and invoices
Created and sent invoices to customers for purchases of products and services
Spotted system errors and provided efficient resolution using corporate procedures
Assisted Director and Controller with special projects
Entered account data and provided updates to accounts database
Reconciled or entered report discrepancies found in financial records
Recorded debit, credit and account transactions in computer spreadsheets and databases
Performed financial calculations for amounts due, interest charges and balances
Reconciled computer reports with manually maintained ledgers
Matched orders with invoices and recorded required information
Implemented program to create daily spreadsheets and streamline financial reporting
Reduced financial discrepancies by accurately managing accounting documentation
Education
Some College (No Degree) - Paralegal Studies
University of Memphis
Memphis, TN
Skills
Training Delivery
Document Analysis
Training Coordination
Analytical Problem-Solving
SOP Writing
Leading Audits
Conducting Investigations
Internal Audits
Data Evaluation
Information Gathering
Quality Controls
Training Development
Investigative Skills
Audit Support
Staff Training
Systems
Locumsmart
SAP
Ariba
MS Office
Lucernex
Open Text
Timeline
Sr. Compliance Manager
CHG Healthcare
07.2019 - Current
Lease Administrator
Tractor Supply Company
03.2015 - 07.2019
Accounting Coordinator
Tractor Supply Company
07.2012 - 03.2015
Accounting Analyst
Solae Company
09.2005 - 01.2010
Some College (No Degree) - Paralegal Studies
University of Memphis
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