Tanya Patterson
Huntingdon
Summary
Results-driven EMT-Paramedic with over twenty years of experience providing emergency medical care. Skilled in problem solving, time management, and collaboration with healthcare teams, ensuring efficient patient handoffs and optimal care.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
EMT-Paramedic
Weakley County Ambulance Service
Dresden
11.2019 - Current
- Responded to emergency calls, delivering immediate medical care to stabilize patients.
- Collaborated with healthcare professionals to ensure seamless patient handoffs at hospitals.
- Administered first aid and life support techniques to stabilize patients.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Maintained composure and took initiative during emergency situations to ensure effective response.
- Responded quickly to emergency calls, assessing situations and administering appropriate treatments for illnesses or injuries.
Customer Service Manager
Quick Cash
Milan
09.2016 - 11.2019
- Resolved product and consumer complaints through effective communication, improving customer retention.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Provided prompt, friendly, and informed service for routine inquiries and service complaints, enhancing customer satisfaction.
- Built strong rapport with customers, managers, and customer service team members, fostering a collaborative and supportive work environment.
Education
Some College (No Degree) - EMT-Paramedic
Jackson State Community College
Jackson, TNSkills
- Emergency care
- Patient assessment
- Triage procedures
- Vital signs monitoring
- Cardiac life support
- Pediatric life support
- First aid administration
- Medication administration
- EMS protocols
- Scene assessments
- Documentation skills
- Medical documentation
- EMR / EHR
- Problem solving
- Decision making
- Time management
- Effective communication
- Conflict resolution
Certification
Emergency Medical Technician- Paramedic
Timeline
EMT-Paramedic
Weakley County Ambulance Service
11.2019 - Current
Customer Service Manager
Quick Cash
09.2016 - 11.2019
Some College (No Degree) - EMT-Paramedic
Jackson State Community College