Summary
Overview
Work History
Skills
Accomplishments
Personal Information
Timeline
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Tara Brock

Nashville

Summary

District leader experienced in running a successful retail business and training and developing teams to be successful.

Overview

11
11
years of professional experience

Work History

Store Manager / District SM-Specialist

Forever 21
02.2017 - Current
  • District leader tasked with overseeing district compliance in company initiatives, trained and developed existing and new SM's in the district
  • Conducted store visits and provided store teams with direction and guidance needed to achieve goals
  • Conducted Loss Prevention audits in stores and provided team with feedback and training needed to meet company operational standards
  • Oversaw all aspects of store performance through customer experience, customer satisfaction, sales management, operational and personnel functions, as well as store visual aesthetics and environment
  • Created and maintained positive culture for store team and customers
  • Oversaw and maximized store volume and profit in accordance with company goals through excellent staffing, customer experience, and attention to detail in a fast-paced environment
  • Created employee schedules and monitored and maintained store payroll budget weekly
  • Addressed performance issues and developed action plans for employees
  • Conducted weekly LP audits and upheld company standards

Assistant Manager

Aeropostale
09.2013 - 04.2016
  • Executed daily opening and closing procedures
  • Led and developed a team of associates
  • Processed shipment daily
  • Executed all visual floorsets and marketing updates
  • Tracked sales and motivated team to meet goals
  • Processed damages
  • Conducted monthly loss prevention audits and paperwork purges
  • Ordered supplies
  • Hired as a sales associate in 2011
  • Was promoted twice in my time with the company

Skills

  • Management
  • Problem Resolution
  • Internal Development
  • Payroll
  • Customer Service
  • Operations
  • Merchandising
  • Affirmative action planning

Accomplishments

  • 2023 - Chosen to develop and present new company Training and Onboarding program to the field alongside the corporate HR team.
  • 2023 - Relocated by company to Nashville, TN with focus of training and developing stores and new talent in a struggling market.
  • Promoted into district leader positions in both Orlando and Nashville districts.
  • 2018-2022 - Achieved top comp % for Orlando district.
  • Developed 15+ of my employees into new management roles throughout district.
  • Trained and developed managers with no previous management experience and led them to several promotions within the company.
  • Maintained high retention rates.
  • Consistently produced lowest shrink percentage in the district.

Personal Information

Relocation: North Carolina

Timeline

Store Manager / District SM-Specialist

Forever 21
02.2017 - Current

Assistant Manager

Aeropostale
09.2013 - 04.2016

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Tara Brock