Tara Hughes
Centurion Healthcare
Crossville
18
years of professional experience
Dependable coordinator with a background in medical, residential, and administrative support. Known for multitasking, clear communication, and accurate tracking, with experience creating reports, managing referrals, and maintaining secure records to support efficient service and care delivery.
Work History
MRC Coordinator
1 Year 7 Months- Talk with inmates upon facility arrival, requiring TCUD completion showing drug use and frequency.
- Calculated score totals.
Recorded information in Etomis. - Made lists of inmates to discuss the Opiate program.
- Conducted inmate interviews; discussed drug and alcohol usage.
- Managed data entry, produced reports, and created tracking documents.
- Coordinated referrals and related requests to support timely care coordination.
- Developed Excel tracking spreadsheets supporting inmate administration for the opiate program.
Resident Assistant
6 Years 3 Months- Directed daily resident care support, provided timely assistance with hygiene, mobility, and grooming needs.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored residents for fall risks, infection concerns, and behavioral changes throughout assigned shifts.
- Guided new staff on person-centered care, safety procedures, and proper communication with residents and families.
- Responded quickly to emergencies, following facility protocols and supporting resident comfort during incidents.
- Maintained clean, orderly living areas while preserving dignity, privacy, and independence for residents.
Receptionist
3 Years 3 Months- Answered multi-line phones, routed inquiries, and delivered clear information to patients and callers.
- Managed patient check-ins, verifying demographics and updating records for accurate front-desk coordination.
- Scheduled appointments, balanced provider calendars, and reduced conflicts through careful daily coordination.
- Maintained confidential records, organized files, and supported compliant handling of patient documentation.
- Processed insurance details, collected necessary paperwork, and resolved front-office issues promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Substitute Teacher, K-Eighth Grade
6 Years 9 Months- Delivered lesson plans across K-8 classrooms, maintaining instructional continuity during teacher absences.
- Adapted quickly to grade-level expectations, subject changes, and daily schedule adjustments.
- Managed classroom behavior using district procedures and positive reinforcement strategies.
- Recorded attendance, assignments, and student progress for regular classroom teachers.
- Reinforced reading, math, and writing activities aligned with teacher instructions and curriculum goals.
- Maintained orderly learning environments by following school policies, safety protocols, and confidentiality requirements.
- Fostered a positive learning environment by implementing consistent classroom management techniques and clear expectations for behavior.
Education
Business Systems Certificate - Business Management
- Awarded Perfect Attendance
Skills
Case management
Document management
Recordkeeping
Information collection
Document control
Document organization
Record Keeping
Customer service
Multitasking and organization
Decision-making
Discretion and confidentiality
Care coordination
Accomplishments
PTO President at North Cumberland Elementary School - 6 yrs
Perfect Attendance - TCAT
Timeline
MRC Coordinator
Centurion Healthcare
04.2025 - CurrentRead More
Resident Assistant
Dominion Senior Living
01.2019 - 04.2025Read More
Receptionist
Dr. Viswa Durvasula
06.2014 - 09.2017Read More
Substitute Teacher, K-Eighth Grade
Cumberland County Board of Education
08.2008 - 05.2015Read More
TCAT of Crossville
Business Systems Certificate from Business Management
Read More