Tara Nelson

Supervised and supported staff in residential behavioral health program for youth ages 9–17, fostering professional development and enhancing team cohesion.

• Led crisis intervention and de-escalation efforts, effectively ensuring safety and stability within the program environment.
• Maintained safe, supportive, trauma-informed environment for all residents, promoting emotional well-being and resilience.
• Provided direct support to youth facing behavioral and emotional challenges.
• Collaborated with team members to reinforce consistency in care policies and expectations.
• Completed detailed shift reports and communicated updates via email.

• Promoted to Department Manager overseeing Fabrics & Crafts, Stationery, and Toys simultaneously, managing multiple teams and high‑volume inventory
• Managed performance, staffing, and merchandising standards for Fabrics & Crafts department, ensuring alignment with company objectives
• Trained, coached, and supervised associates to meet sales, safety, and customer service goals
• Coordinated scheduling, inventory control, and visual merchandising to optimize department operations
• Ensured compliance with company policies and operational procedures
• Initiated career in Apparel Department, enhancing customer service and merchandising skills
• Left the company in 2020 to pursue a full-time role with Village Behavioral Health