Tara Russo
Nashville,TN
Summary
Dynamic Business Consultant with a proven track record at ADT, excelling in customer relationship management and strategic planning. Successfully drove year-over-year growth by implementing innovative operational strategies and mentoring teams. Skilled in risk auditing and expense control, fostering strong partnerships to enhance business performance and profitability.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Consultant
Self
10.2024 - Current
- Developed complete business plans and operational strategies for new and existing business.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Led restructuring of organization internal processes, resulting in improved performance.
- Created and managed project plans, timelines and budgets.
Sales Manager
ADT
09.2020 - 01.2025
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Bar Manager
Great Southern
01.2015 - 09.2019
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
General Manager
Local Catch
05.2011 - 03.2016
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Accountant
JELY Business Services
04.2004 - 02.2015
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Education
Associate of Science -
Keiffer Collins
Destin, FLBachelor of Science - Accounting And Finance
NWF State College
Destin, FL06-2004
Skills
- Planning and execution
- Risk auditing
- Quality assurance and control
- Strategy realignment
- Vendor collaboration
- Training and mentoring
- Labor cost controls
- Staff training/development
- Expense control
- Leadership and team building
- Customer relationship management
- Safety protocol
Certification
- CBC - Certified Business Consultant
- Licensed Commerical Security Agent {5 states}
- Esthetics License {15 Years}
- Real Estate License {12 Years}
- Certified In CAD
Timeline
Business Consultant
Self
10.2024 - Current
Sales Manager
ADT
09.2020 - 01.2025
Bar Manager
Great Southern
01.2015 - 09.2019
General Manager
Local Catch
05.2011 - 03.2016
Accountant
JELY Business Services
04.2004 - 02.2015
Associate of Science -
Keiffer Collins
Bachelor of Science - Accounting And Finance
NWF State College
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