Tara Swirka
Drummonds
Summary
Detail-oriented professional with exceptional communication and task management skills, dedicated to delivering individualized and comprehensive patient care with a compassionate approach. Committed to maximizing safety, satisfaction, and wellness for patients from diverse backgrounds. Strong observational skills and excellent patient evaluation abilities ensure thorough assessments and effective care strategies. Proficient in medical terminology and activities of daily living (ADLs), contributing to a holistic understanding of patient needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Groomer/Owner
The Violet Poodle Professional Pet Grooming
06.2021 - 04.2023
- Oversee all communication with clients via email, direct messaging, and phone calls.
- Complete financial transactions.
- Provide personalized customer service for each client while maintaining ideal safety standards.
- Producing high-quality grooming services for pets.
- Responsible for all cleaning of work environment.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
- Identifying potential health issues while performing services and notifying clients when needed.
- Complete appropriate paperwork in a timely manner.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Trimmed nails using clippers and grinders.
Pet Groomer
Munford Animal Hospital
08.2018 - 04.2021
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Detected early signs of potential health issues in pets by conducting routine physical assessments during grooming appointments.
- Educated clients on proper at-home grooming practices to maintain their pets'' overall health between appointments.
- Advised clients on post-grooming care instructions to maintain optimal results.
- Achieved faster turnaround times without sacrificing quality using time management skills.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Occasionally assisted veterinary staff with front desk duties as well as veterinary assistants with back of house duties.
Professional Pet Stylist
PetSmart
01.2016 - 01.2018
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Implemented creative styling techniques for special events such as dog shows or holiday-themed appointments.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
- Promoted additional services such as teeth cleaning or nail trimming, resulting in increased revenue for the salon.
- Maintained a clean and hygienic workspace, ensuring the health and safety of all pets in the salon.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Assisted in inventory management, ensuring adequate supplies were available for daily operations.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
Education
Certificate - Certified Nursing Assistant
Career Academy
Memphis08-2025
No Degree - Animal Science, Child Psychology
University of Tennessee At Martin
Martin, TN08.2015
High School Diploma -
Munford High School
Munford, TN05.2013
Skills
- Proficient in diverse customer interactions
- Independent and collaborative work
- Adaptable to dynamic environments
- Proficient in both oral and written communication
- Effective at initiating solutions
- Organizational time strategies
- Patient vital signs assessment
- HIPAA regulations knowledge
- Patient advocacy
- Compassionate engagement
- Comprehensive patient support
- Activities of daily living
Certification
- CNA - Certified Nurse Assistant
- BLS/CPR Training - August 2025
Timeline
Groomer/Owner
The Violet Poodle Professional Pet Grooming
06.2021 - 04.2023
Pet Groomer
Munford Animal Hospital
08.2018 - 04.2021
Professional Pet Stylist
PetSmart
01.2016 - 01.2018
Certificate - Certified Nursing Assistant
Career Academy
No Degree - Animal Science, Child Psychology
University of Tennessee At Martin
High School Diploma -
Munford High School
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