Taryn Jerdon
Memphis
Summary
Skilled Contact Service Representative with comprehensive experience in customer service, including resolving complex inquiries and delivering effective solutions. Strengths include strong communication skills, ability to handle high-stress environments, and adaptability to changing business needs. Significant impact made in enhancing customer satisfaction and loyalty through efficient problem-solving and relationship-building efforts.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Contact Service Representative
Department of Treasury
Memphis
12.2022 - 09.2025
- Responded to customer inquiries regarding tax regulations and processes.
- Assisted clients in completing forms and applications accurately.
- Provided guidance on payment options and deadlines effectively.
American Car Center
Warranty Solutions
Memphis
01.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Professional Studies
University of Memphis
Memphis, TN 08.2017 - 05.2019
Associate of Science - Science
Southwest Community College
Memphis, TN 05.2016 - 05.2017
Skills
- Customer service
- Tax regulation knowledge
- Form completion
- Payment guidance
Timeline
Contact Service Representative
Department of Treasury
12.2022 - 09.2025
American Car Center
Warranty Solutions
01.2022 - 12.2022
Bachelor of Science - Professional Studies
University of Memphis
08.2017 - 05.2019
Associate of Science - Science
Southwest Community College
05.2016 - 05.2017