Tasha Adams
Memphis
Summary
Dynamic and detail-oriented professional with a strong background in customer service at The Lookout Bar and Restaurant. Proven ability to enhance guest experiences through effective multitasking and exceptional communication skills. Recognized for maintaining high cleanliness standards and fostering a welcoming environment, ensuring satisfaction and repeat visits.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Hostess
The Lookout Bar and Resturant
Housekeeper Cleaner
The Orpheum Theater
Housekeeping Cleaner
Tristate Healthcare Services
01.2021 - 07.2023
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Utilized cleaning equipment and chemicals following safety protocols effectively.
- Assisted in inventory management of cleaning supplies, ensuring availability.
- Reported maintenance issues to ensure prompt resolution and facility upkeep.
- Adapted quickly to changing priorities based on patient needs and schedules.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Polished fixtures to achieve professional shine and appearance.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Operated electronic backpack vacuums and floor sweepers.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Childcare Teacher
Ann's Christian Academy
05.2011 - 02.2020
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Fostered a nurturing environment that encourages social, emotional, and cognitive development in children.
- Collaborated with parents to share children's progress and address individual needs effectively.
- Monitored classroom activities to ensure adherence to safety and educational standards.
- Organized engaging, hands-on activities promoting creativity and critical thinking skills in students.
- Trained new staff on classroom management techniques and curriculum implementation strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Developed innovative activities to engage young children in learning process.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Gathered materials and resources to prepare for lessons and activities.
- Established positive relationships with students and families.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Supported students in developing self-esteem and self-confidence.
- Created safe and nurturing learning environment for preschoolers.
- Incorporated music, art and literature into curriculum.
- Assessed student progress and provided feedback on educational development.
- Evaluated student progress through assessments, providing tailored support for diverse learning styles.
- Led parent workshops focused on early childhood development and effective parenting strategies.
Education
High School Diploma -
Ridgeway High Schoool
Memphis, TNDiploma - Dental Assisting
Tennessee College of Applied Technology
Memphis, TN09.2017
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Complaint handling
- Guest complaint resolution
- Seating arrangements
- Special requests handling
- High volume dining
- Dining area maintenance
- Table assignment
- Reservation coordination
- Reservations management
- Restroom servicing
- Group reservations management
- Table setting arrangements
- Menu design
- Seating coordination
- Strong interpersonal skills
- Flexible and adaptable
- Warm and friendly
- Guest greeting and seating
- Time management
- Staff training
- Workflow coordination
- Organizational skills
Certification
• Cpr, First Aid Training
• Sids Training
Languages
Spanish
Limited Working
Timeline
Housekeeping Cleaner
Tristate Healthcare Services
01.2021 - 07.2023
Childcare Teacher
Ann's Christian Academy
05.2011 - 02.2020
Hostess
The Lookout Bar and Resturant
Housekeeper Cleaner
The Orpheum Theater
High School Diploma -
Ridgeway High Schoool
Diploma - Dental Assisting
Tennessee College of Applied Technology