Tasha Stanford
Memphis
Summary
Efficient Retail Cashier with extensive experience in fast-paced environments, delivering exceptional customer service. Expert in operating POS systems, processing transactions accurately, and managing high-volume checkout lanes. Strong focus on transaction speed and accuracy while adhering to company policies. Committed to enhancing customer experience through prompt, friendly service and effective issue resolution.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
QUALITY ASSURANCE/TASKER/Material Handler
DHL-SIGNIFY
Memphis
10.2023 - 04.2026
- Conduct quality inspections & verify compliance with customer specifications & company standards.
- Maintain accurate documentation of inspection results, production records & inventory movements.
- Managed inventory levels for efficient order fulfillment and dispatch.
- Maintained accurate documentation of all incoming and outgoing goods.
- Operate forklift safely to move materials & maintain orderly warehouse operations.
- Coordinated shipments to ensure timely delivery to clients.
- Collaborated with team members to optimize workflow and streamline processes.
QUALITY TECHNICIAN/ PRODUCTION LINE LEAD
BPI PACKAGING
Memphis
02.2017 - 10.2023
- Managed inspection documentation, quality reports, and inventory records to ensure accurate production and timely shipments.
- Collaborated with production and supplier teams to resolve discrepancies, ensuring compliance with product standards.
- Trained new employees on quality procedures and documentation standards to enhance onboarding process.
Cashier
Popeyes® Louisana Kitchen
Corinth
01.2016 - 12.2016
- Handled cash, credit, and debit transactions with precision and integrity.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently and accurately at fast-paced restaurant.
- Maintained cleanliness and organization of cashier station during busy shifts.
- Assisted customers with menu inquiries and special requests for meals.
- Collaborated with team members to ensure smooth service during peak hours.
- Implemented upselling techniques to enhance customer dining experience effectively.
- Resolved customer complaints promptly to maintain satisfaction levels consistently.
- Trained new cashiers on register operation and customer service standards diligently.
Overnight Stocker
Walmart
Corinth
08.2015 - 11.2015
- Operated pallet jacks and forklifts for efficient stock movement.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stocked shelves with products to maintain organized displays.
- Organized shelves, racks and bins to ensure product availability.
- Maintained cleanliness in stock areas for safety compliance.
- Followed safety protocols while handling merchandise and equipment.
- Provided assistance to customers in finding products in locating items throughout the store.
Car Detailer
Cornelius Davis Car Wash
Selmer
07.2013 - 08.2015
- Cleaned and polished vehicles to enhance appearance and customer satisfaction.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Vacuumed and shampooed interiors for a thorough cleaning experience.
- Applied wax and sealants to protect vehicle surfaces from damage.
- Utilized pressure washers and detailing tools for effective cleaning results.
- Inspected vehicles for damage and reported findings to management.
- Thoroughly cleaned cars inside and out both externally and internally by hand or with use of automated equipment.
- Educated customers on vehicle care products and services offered.
Cashier
Hometown Pizza
Selmer
06.2013 - 08.2015
- Handled cash, credit, and debit transactions with precision and integrity.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer transactions efficiently and accurately at fast-paced restaurant.
- Welcomed customers and addressed inquiries regarding store products and services.
- Ensured cleanliness and organization of cashier station during peak hours.
- Completed additional tasks as directed by management to enhance team efficiency.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
MCNAIRY CENTRAL HIGH SCHOOL
Selmer, Tennessee 08.2011 - 05.2015
Skills
- Order processing
- Drive-thru operations
- Food safety procedures
- Cash handling and POS
- Cash register accuracy
- Inventory Restocking
- Drive-Thru Service
- Efficient multitasking
- Multitasking in Fast-Paced Environments
- Clean workspaces
- Customer service
- Upselling & Suggestive Selling
- Health safety compliance
- Attention to Detail
- Time Management
- Team Collaboration
- Conflict Resolution
- Communication Skills
Timeline
QUALITY ASSURANCE/TASKER/Material Handler
DHL-SIGNIFY
10.2023 - 04.2026
QUALITY TECHNICIAN/ PRODUCTION LINE LEAD
BPI PACKAGING
02.2017 - 10.2023
Cashier
Popeyes® Louisana Kitchen
01.2016 - 12.2016
Overnight Stocker
Walmart
08.2015 - 11.2015
Car Detailer
Cornelius Davis Car Wash
07.2013 - 08.2015
Cashier
Hometown Pizza
06.2013 - 08.2015
High School Diploma -
MCNAIRY CENTRAL HIGH SCHOOL
08.2011 - 05.2015
Certifications And Skills
- Forklift Operation (MHE)
- Process Improvement & Lean Principles
- Audit Support & Compliance
- Customer Communication