Tasnim Nasraoui

Supervised daily business operations and staff activities.

Coordinated workflow to ensure efficient service delivery.

Monitored team performance and addressed operational challenges.

Communicated with management and other departments to support business objectives.

Assisted in maintaining company standards and customer satisfaction.

• Resolved customer inquiries and complaints swiftly, fostering positive client relations.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Managed procurement of vehicles for showroom operations.

Negotiated pricing and purchase conditions.

Coordinated vehicle documentation and sales processes.

Verified vehicle condition before display and delivery.

• Conducted supplier performance evaluations to ensure compliance with quality standards and delivery timelines.
• Built relationships with clients to negotiate ideal terms for sales.
• Developed and strengthened buyers' relationships.
• Utilized Zoho CRM to manage purchasing processes and vehicle information, ensuring smooth sales operations.

Supported high-standard facilities operations, ensuring structural efficiency and seamless building management. Utilized Yardi CRM system to manage customer communications, log service requests, and track issue resolution. Coordinated with technical, maintenance, and housekeeping teams to dispatch work orders and follow up on requests, maintaining safety, cleanliness, and operational standards.

• Demonstrated ability to work independently and as part of a team in various environments.
• Communicated clearly and effectively with team members and clients through verbal and written channels.
• Collaborated with team members by offering support and guidance to achieve common goals.
• Adapted to flexible scheduling by working night, weekend, and holiday shifts to meet operational needs.