Tawana Hardiman
Whitleyville
Summary
With a proven track record at Wizard Electrical Inc, I excelled in streamlining operations and enhancing customer relations through exceptional office management and verbal communication skills. My expertise in Microsoft Office/QuickBooks and confidentiality handling led to significant improvements in efficiency and trust. Achievements include overhauling inventory systems and implementing organizational reforms, demonstrating a blend of hard and soft skills.
Overview
26
26
years of professional experience
Work History
Office Manager
Wizard Electrical Inc
06.2005 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Office Administrative Assistant
Graybar Electric Supply
04.1999 - 06.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
Education
GED -
South Caldwell
North Carolina01-1981
Skills
- Customer service
- Verbal communication
- Office management
- Microsoft office
- Organizational skills
- Office administration
- Scheduling appointments
- Data entry
- Billing and invoicing
- Customer relations
- Clear oral/written communication
- File organization
- Database entry
- Administrative support
- Confidentiality handling
- Inventory management
- Bookkeeping
- Telephone reception
- File management
- Office supply management
- Mail handling
- Multitasking and organization
Timeline
Office Manager
Wizard Electrical Inc
06.2005 - 10.2024
Office Administrative Assistant
Graybar Electric Supply
04.1999 - 06.2005
GED -
South Caldwell
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