Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Timeline
Generic

Tawanda D. Rogers

Nashville

Summary

Community-focused professional with strong background in social work, prepared to make meaningful impact. Skilled in crisis intervention, case management, and resource coordination. Known for exceptional team collaboration and adaptability to changing needs. Consistently achieves results through effective communication and problem-solving.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Mental Health Intake Specialist/Community Social Worker

Davidson County Sheriff Office
05.2024 - 06.2025
  • Respond to referrals made by medical and intake staff, as well as, community service providers, family members, court professionals, DCSO staff, and inmate-initiated requests.
  • Assess inmate's psychiatric needs and refer inmates appropriately to mental health services, specifically psychiatric evaluation and medication management.
  • Screen new admits to DCSO jails for mental health services and participate in early identification system for inmates with mental illness.
  • Rotate on-call responsibilities with other staff.
  • Respond to jail to complete face-to-face assessment for admittance to sub-acute status (safe room) for observation and crisis intervention.
  • Work cooperatively in a team environment with staff of MHC and MCRT, as well as staff from DCSO, Metro Health Department, Hospital Authority, Medical Provider, the Court and its officers, and CMHC’s.
  • Participate in treatment team meetings.
  • Participate in weekly meeting with the Medical Provider.
  • Participate in weekly meetings with DCSO Mental Health Coordinator and his staff.
  • Maintain accurate records and complete paperwork in a timely manner.
  • Attend training sessions as directed by Supervisor.
  • Responsible for attending all mandatory in-services, continuing education and annual health requirements.

TN DCS Case Manager 3-Child Investigations/Assessments Division

Tennessee Department of Children Services
01.2022 - 05.2024
  • Lead and train subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families.
  • Conducts case conferences to provide guidance, feedback, direction and next steps to promote safety, permanency and well-being for families.
  • Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
  • Reviews and assess cases for closure or transfer based on knowledge of policy requirements for case tasks to ensure safety, permanency, and well-being.
  • Completes performance documents with subordinates using tools such as Performance Briefings, Performance Evaluations, Interims, Job Performance Plans, to ensure continuous professional development.
  • Tracks and creates reports on regional data to ensure State and Federal compliance.
  • Assigns cases and work assignments to DCS Case Managers using departmental systems for entering child welfare information (TFACTS) to meet work/legal requirements.
  • Recruits adoptive and foster parents.
  • Regularly conducts home/school visits to assess the safety of homes.

Mobile Crisis Counselor (Internship)

Mental Health Cooperative
05.2022 - 04.2024
  • Participated in urgent/crisis consumer needs, assist in EPS group training, plans and interventions.
  • Collaborate with agency employees, and community partners to promote consumer success in accessing care and making progress towards goals.
  • Observe and provide education to consumers and their support regarding proper usage of Emergency Department and Inpatient utilization, PCP, and Urgent Care.
  • Provide supportive interventions when consumer utilizes ED/IP, according to agency guidelines.
  • Respond to crisis triage calls and provide secondary support as needed.
  • Accompany colleagues and law enforcement on community and telehealth calls and services.

Certified Nursing Assistant

AHC Mt. Juliet
01.2011 - 01.2024
  • Employment dates
  • (CNA) Woodland Village Nursing Center, Mississippi- April 2017-June 2020
  • (CNA) Capitol House Nursing& Rehabilitation Center, Louisiana -May 2013-April 2017
  • (CNA) Our Lady of the Lake Regional Medical Center, Louisiana- June 2010-May 2013

Mental Health Technician-B

Unity Psychiatric Hospital
01.2021 - 03.2022
  • Identify behaviors that necessitated intervention and obtain assistance from qualified personnel to complete intervention.
  • Perform scheduled patient safety checks and documented results to establish patients' well-being.
  • Help patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Assist with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel.

Psychiatric Care Coordinator

Ochsner Medical Center
12.2019 - 09.2020
  • Monitor, track and convey important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Patient admission/discharge planning.
  • Collect and transport specimens to prepare for lab testing.
  • Provide chronic care to patients experiencing, respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assist with patient restraint and seclusion scenarios to create a safe environment for patients and staff.
  • Facilitate personal hygiene management, feeding and ambulation training to new hires, clients, and families.
  • Transport patients between rooms and appointments or testing locations.
  • Maintain patient stability by checking vital signs, weight, and record intake and outtake information.

Safety & Administrative Manager

Sabic Innovative Plastics
06.2017 - 12.2019
  • Provide strategic and actionable EHSS direction to small teams, collaborating with the site management team to ensure plant projects, operations, and initiatives meet or exceed relevant internal or external standards.
  • Contribute to positive relations with site employees, local community stakeholders, and SABIC customers through transparent communications and inclusive ways of working.
  • Work closely with manufacturing, supply chain, controllership, EPM and Financial Close team to assure accurate and timely creation of auditable financial statements.

Support Care Professional Team Lead

South Mississippi Regional Center
04.2016 - 10.2019
  • Provide behavioral support services to individuals with intellectual and developmental disabilities.
  • Carries out behavior programs.
  • Interacts with individuals in the form of informal contact, counseling, interview, observation, outings, and reinforcement as indicated in behavior programs.
  • Assist as needed when individuals display behavior challenges.
  • Assists Behavioral Health Specialist with recording of target behaviors.
  • Tabulates behavior reports.
  • Assists with daily needs of individuals including transporting, feeding, hygiene, grooming, assisting in the bathroom, etc.
  • Assist recreation on outings and recreational activities and the Nursing staff as required/needed.
  • Provides training for staff under the direction and supervision of the Behavioral Health Specialist.
  • Attends and participates in team meetings reviewing behavioral tallies and incident reports as assigned.
  • Related or similar duties are performed as assigned.

Safety Team Lead-Refinery Operations Division

Syngenta
01.2015 - 06.2017
  • Prechecked orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Prechecked orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Moved packages to loading area using lift equipment and conveyor systems.
  • Minimized waste and reduced volume of packaging materials used to prepare shipments.
  • Completed processing activities to conform with laws, safety standards and product hygiene standards.
  • Labeled, recorded and inspected packaging to prepare for shipment or storage.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.

Developmental Aide/IDD Coach

Capital Area Human Services
06.2013 - 04.2016
  • Supervise daily routines of individuals involved in treatment activities to ensure that daily schedules, training procedures and safety procedures are followed.
  • Plans activities for all handicapped classes (emotional, visual, mental, physical or cognitive).
  • Instructs clients in such activities, physical education, cognitive skills, and homemaking as established in habilitation plan.
  • Attend general staff meetings as requested.
  • In accordance with licensing requirements, maintains appropriate records relative to student progress.
  • Evaluates student skill level and sets objectives, monitoring achievement of progress.
  • Under supervisor direction, initiates, develops, implement, coordinate, and integrate daily living skills therapy to individuals with developmental and learning disabilities into the residential and community setting; and incorporate each individual’s therapeutic treatment modality into Individual Program Plan (IPP) system to encourage development in affective development, communication, and sensory motor areas; ensure that the prescriptive developmental program is efficient, dynamic, and promotes health, comfort, and safety of the individual.
  • Ensure maintenance of facility

Lead Productions Technician

FEDEX
10.2013 - 12.2014
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Adjusted machines to increase productivity for runs.
  • Reviewed production schedules and streamlined processes.
  • Inspected finished products for quality and adherence to customer specifications.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Reported on findings and made proactive and targeted recommendations to senior leaders.
  • Made sure that products were produced on time and were of good quality.

Community Outreach Facilitator

Capital Area Alliance for the Homeless
06.2011 - 10.2013
  • Courses:
  • Life Skills
  • Intro to Christianity
  • Prayer Ministry
  • Community Garden

Assistant Case Manager

Volunteers of America
06.2011 - 10.2013
  • Provide immediate needs of service and case management for vulnerable populations: Homeless, HIV/AIDS, Hospice, Disabled/handicap groups.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Teach life skills training to clients to improve life choices and maximize benefits of programs.
  • Determine needs and relevant interventions based on client's cognitive abilities and patient demographics.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Utilize Microsoft Word and other software tools to create documents and other communications.
  • Develop and maintain courteous and effective working relationships.
  • Devote special emphasis to punctuality and maintain outstanding attendance record.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Exceed goals through effective task prioritization and great work ethic.

Summer Impact Youth Facilitator/Mentor

Big Buddy Program of Baton Rouge
05.2005 - 04.2011
  • Courses:
  • Impact Circle Management
  • Teen Leadership Courses (Peer pressure, Sexual health, Social Enterprise)
  • After School Development Programs through BRCC
  • Summer Event Facilitator
  • Workforce Enterprise

Education

M.S.W. - Social Work and Community Practice with Trauma Studies Certification

Union University School of Social Work
Jackson, Tennessee
05.2024

Bachelor of Science - Dual Concentration: Behavior Health & Health Science

Liberty University
Lynchburg, Virginia
06.2022

A.A.S. - Process Operations Technology

Mississippi Gulf Coast Community College
Gautier, MS
01.2020

Skills

  • Crisis intervention
  • Case management
  • Intake assessment
  • Conflict mediation
  • Compassionate communication
  • Critical thinking skills
  • Research and analysis
  • Charting and clinical documentation
  • Confidentiality
  • Problem-solving
  • Mental health crisis response
  • Heartsaver first aid CPR AED (first aid CPR AED)

Certification


  • Trauma Studies Certification (2024)
  • Certified Medical Assistant (2020)
  • Certified Nursing Assistant (2010)
  • CPR-American Heart Association (2010-2020)
  • National CPR Foundation -Renewed (2024)
  • Safety Planning for High-Risk Behaviors
  • Emergency Preparedness
  • Concurrent Planning and Concerted Efforts
  • APS Fundamentals for Intake Counselors
  • Preventing Workplace Violence
  • Comprehensive Addiction Recovery
  • Mandatory Child Abuse Reporting
  • Understand and Embrace Diversity
  • Parent Partnerships-Mentoring Birth Parents
  • Educational Services Policy
  • PREA
  • Ethical and Professional Practice Standards

Awards

CPS Training Academy, State of Tennessee, Middle America Scholarship $5,000, Liberty University, WIOA Educational Grant $10,000, Mississippi

Affiliations

  • Member, North American Association of Christians in Social Work (NACSW)
  • Member, Society of Social Work Leadership in Healthcare (SSWLHC)
  • Member, National Healthcare Association (NHA)

Timeline

Mental Health Intake Specialist/Community Social Worker

Davidson County Sheriff Office
05.2024 - 06.2025

Mobile Crisis Counselor (Internship)

Mental Health Cooperative
05.2022 - 04.2024

TN DCS Case Manager 3-Child Investigations/Assessments Division

Tennessee Department of Children Services
01.2022 - 05.2024

Mental Health Technician-B

Unity Psychiatric Hospital
01.2021 - 03.2022

Psychiatric Care Coordinator

Ochsner Medical Center
12.2019 - 09.2020

Safety & Administrative Manager

Sabic Innovative Plastics
06.2017 - 12.2019

Support Care Professional Team Lead

South Mississippi Regional Center
04.2016 - 10.2019

Safety Team Lead-Refinery Operations Division

Syngenta
01.2015 - 06.2017

Lead Productions Technician

FEDEX
10.2013 - 12.2014

Developmental Aide/IDD Coach

Capital Area Human Services
06.2013 - 04.2016

Community Outreach Facilitator

Capital Area Alliance for the Homeless
06.2011 - 10.2013

Assistant Case Manager

Volunteers of America
06.2011 - 10.2013

Certified Nursing Assistant

AHC Mt. Juliet
01.2011 - 01.2024

Summer Impact Youth Facilitator/Mentor

Big Buddy Program of Baton Rouge
05.2005 - 04.2011

A.A.S. - Process Operations Technology

Mississippi Gulf Coast Community College

M.S.W. - Social Work and Community Practice with Trauma Studies Certification

Union University School of Social Work

Bachelor of Science - Dual Concentration: Behavior Health & Health Science

Liberty University

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Tawanda D. Rogers