Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Ashley

Spring City

Summary

I am a 24 year old machine operator with over 7 years of experience in various roles, including direct support professional, stocker, paint associate, and waitress. I am excellent in customer service, caregiving, and organizational skills.

Overview

8
8
years of professional experience

Work History

Machine Operator

SSM
03.2024 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Use math skills to provide the correct amount of yarn needed for each order.
  • Run the correct amount (in yards) of yarn onto a bobbin for each order.

Waitress

Jacob Myers
06.2023 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Direct Support Professional

Quality of Life
10.2020 - 06.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to medical and dental appointments to provide support.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.

Stocker

Lazy Boy
08.2020 - 10.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Followed orders precisely for correct items, sizes and quantities.
  • Picked and packed order items.

Waitress

Gondolier
11.2019 - 08.2020
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Peking House
03.2017 - 02.2020
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Rhea County High School
Evensville, TN
05-2019

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Heavy lifting
  • Basic math
  • Time management
  • Written communication
  • Documentation and reporting
  • Health and safety regulations
  • Customer service
  • Strong multitasking
  • Greeting guests
  • Order taking
  • Cash handling
  • Payment processing
  • Memory retention
  • Active listening
  • Menu memorization
  • Sales techniques
  • Upselling
  • Bill computation
  • Verbal and written communication
  • Willing to learn
  • Positive attitude
  • Friendly and personable
  • Customer relationships
  • Clear communication

Timeline

Machine Operator

SSM
03.2024 - Current

Waitress

Jacob Myers
06.2023 - 03.2024

Direct Support Professional

Quality of Life
10.2020 - 06.2023

Stocker

Lazy Boy
08.2020 - 10.2020

Waitress

Gondolier
11.2019 - 08.2020

Waitress

Peking House
03.2017 - 02.2020

High School Diploma -

Rhea County High School

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